Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Universal Journal of Science and Technology Kohesi: Jurnal Sains dan Teknologi
Muhammad Azhar Firdaus
Unknown Affiliation
Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALISIS KEAMANAN SISTEM KOMPUTER PADA ORGANISASI ARSITERTUR KOMPUTER Mochamad Yogi Febriansyah; Muhammad Azhar Firdaus; Haeva Salsabila; Daffa Wahid Sya’bani; Noval Fathur Rahman
Kohesi: Jurnal Sains dan Teknologi Vol. 3 No. 8 (2024): Kohesi: Jurnal Sains dan Teknologi
Publisher : CV SWA Anugerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3785/kohesi.v3i8.3820

Abstract

Di era perkembangan teknologi yang pesat, masyarakat luas menggunakan perangkat seperti komputer dan smartphone, sehingga pada umumnya mereka menjadi lebih sadar akan pentingnya keamanan data. Salah satu metode untuk melindungi komputer adalah dengan menginstal aplikasi anti-virus. Dengan program anti-virus ini, setidaknya kita dapat mencegah masuknya perangkat lunak berbahaya ke dalam komputer, meskipun penggunaan anti-virus tersebut mungkin tidak selalu nyaman.
ANALYSIS OF PATIENT SATISFACTION WITH IMPORTANCE PERFORMANCE ANALYSIS AND CUSTOMER SATISFACTION INDEX (CASE STUDY: CITRA SUNDARI HOSPITAL) Pratama, Oktioza; Muhammad Azhar Firdaus; Apfiasari, Steela; Maryani, Edna; Kurniati, Ary
UJoST- Universal Journal of Science and Technology Vol. 3 No. 1 (2024): March 2024
Publisher : Faculty of Science and Technology University of Pramita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11111/ujost.v3i1.162

Abstract

Citra Sundari Hospital as the organizer of health efforts has the responsibility to provide health services to the entire community. Therefore, improving the quality of service is needed in an effort to attract patients to seek treatment at Citra Sundari Hospital. This research was conducted to determine the level of consumer satisfaction with hospital services and to find out what attributes are the main priority in improving service quality to improve service quality at Citra Sundari Hospital, by distributing closed questionnaires and calculating using the Importance Performance Analysis (IPA) method. and the Customer Satisfaction Index (CSI) method. From the calculation results of the Importance and Performance Analysis (IPA) method, the suitability level value is 100.43% and in the Cartesian diagram of 30 attributes there are 14 attributes that express service satisfaction at Citra Sundari Hospital, namely attribute numbers 1,3,4,6,7 , 10, 11, 12, 13, 18, 19 and 20. The results of the calculation of the Customer Satisfaction Index (CSI) method for Citra Sundari Hospital obtained a score of 92.17%, showing that Citra Sundari Hospital customers felt "Very Satisfied", so it could be said that the performance of Citra Sundari Hospital is very good and meets patient satisfaction with hospital services.
Co-Authors Apfiasari, Steela Ary Kurniati Daffa Wahid Sya’bani Haeva Salsabila Maryani, Edna Mochamad Yogi Febriansyah Noval Fathur Rahman Pratama, Oktioza