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All Journal Akses : Journal of Public and Business Administration Science
Soeltanto, Taufiq
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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MODEL KEPEMIMPINAN KEPALA DESA DALAM MEWUJUDKAN PEMBANGUNAN DESA WISATA: (Studi Tentang Model Kepemimpinan Kepala Desa Peniwen Kecamatan Kromengan Kabupaten Malang) Wiyono, Hadi; Soeltanto, Taufiq; Jain Wijayanti, Alviolenta
JOURNAL AKSES STIA MALANG Vol 6 No 1 (2024): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v6i1.49

Abstract

Leadership style is a method used in the leadership process that is implemented in a person's leadership behavior to influence others, to act according to what he wants. This study aims to determine the leadership style of the Peniwen village head in realizing the development of a tourist village using qualitative research type phenomology. The results showed that the leadership style of the Peniwen village head was included in the charismatic leadership style when juxtaposed with the theory of Robert, Albanese, David D, Van Fleet (1994) and the Peniwen Village Head had implemented it in his leadership and proved that with the charismatic style the Peniwen village head succeeded in realizing the development of a tourist village through the preparation of programs.
PENINGKATAN PELAYANAN MASYARAKAT MELALUI INOVASI APLIKASI DIGITAL: STUDI KASUS IMPLEMENTASI SURADI DI KANTOR KELURAHAN KESATRIAN, KECAMATAN BLIMBING, KOTA MALANG Hadiwiyono, Hadiwiyono; Soeltanto, Taufiq; Rulliansyah, Iqbal
JOURNAL AKSES STIA MALANG Vol 6 No 2 (2024): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v6i2.53

Abstract

This research explores the impact and effectiveness of implementing the "SURADI" digital application at the Kesatrian Subdistrict Office, Blimbing District, Malang City in improving community services. With a focus on innovation in government administration, this study uses a case study approach to examine how these digital applications have accelerated administrative processes, minimized data input errors, and increased the affordability of services for the public. Data was collected through interviews, observation and document analysis. The research results show that the implementation of SURADI has had a positive impact in increasing the efficiency of public services. However, challenges such as limited internet access and technological understanding among the public are obstacles to the effective use of this application. Thus, this research concludes the need for socialization, training and improvement of technological infrastructure to ensure the successful implementation of digital applications in improving community services at the local level
STRATEGI KOMUNIKASI PEMERINTAH DALAM MENINGKATKAN PELAYANAN PUBLIK: (Studi Pada Kecamatan Poncokusumo Kab.Malang) Soeltanto, Taufiq; Utami, Wiwik; Ratu, Iwan Pura Tagu; Hadiwiyono, Hadiwiyono
JOURNAL AKSES STIA MALANG Vol 7 No 1 (2025): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v7i1.66

Abstract

Government communication is essentially just human contact that occurs within the framework of government agencies. Because this process involves the exchange of messages through interdependent formal networks. The problem of the people of Poncokusumo District, Malang Regency who do not receive enough information from the government was the trigger for this research. Some examples of incorrect information include services with unclear completion periods, services that are not interactive, and services with service processes that are not transparent, whether displayed openly on information boards or provided secretly. This research aims to determine the relationship between government communication and the quality of public administration services to the community in Poncokusumo District, Malang Regency. This research uses a qualitative descriptive methodology and collects data through documentation, interviews and observation. Based on the results of the author's research, the PoncokusumoDistrict Office uses various communication techniques, such as choosing the right language and message style, choosing the right media and channels, and resolving communication barriers. The act of defending the rights and interests of other people carried out by an individual or group of people using certain methods, processes and tactics in accordance with standards is considered a form of public service
Co-Authors Achmad Noerkhaerin Putra Jain Wijayanti, Alviolenta Ratu, Iwan Pura Tagu Rulliansyah, Iqbal Sembiring, Rinawati Wiwik Utami