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PENINGKATAN PELAYANAN MASYARAKAT MELALUI INOVASI APLIKASI DIGITAL: STUDI KASUS IMPLEMENTASI SURADI DI KANTOR KELURAHAN KESATRIAN, KECAMATAN BLIMBING, KOTA MALANG Hadiwiyono, Hadiwiyono; Soeltanto, Taufiq; Rulliansyah, Iqbal
JOURNAL AKSES STIA MALANG Vol 6 No 2 (2024): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v6i2.53

Abstract

This research explores the impact and effectiveness of implementing the "SURADI" digital application at the Kesatrian Subdistrict Office, Blimbing District, Malang City in improving community services. With a focus on innovation in government administration, this study uses a case study approach to examine how these digital applications have accelerated administrative processes, minimized data input errors, and increased the affordability of services for the public. Data was collected through interviews, observation and document analysis. The research results show that the implementation of SURADI has had a positive impact in increasing the efficiency of public services. However, challenges such as limited internet access and technological understanding among the public are obstacles to the effective use of this application. Thus, this research concludes the need for socialization, training and improvement of technological infrastructure to ensure the successful implementation of digital applications in improving community services at the local level
OPTIMALISASI FUNGSI PENGANGGARAN DPRD DALAM PRESPEKTIF GOOD GOVERNANCE PADA DEWAN PERWAKILAN RAKYAT DAERAH KOTA BATU Dwi Sofian, Octa; Rulliansyah, Iqbal; Dewantara, Cicilia Evie; Zulkarnaen, M. Ivan
JOURNAL AKSES STIA MALANG Vol 7 No 1 (2025): JOURNAL AKSES STIA MALANG
Publisher : STIA MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58535/jasm.v7i1.65

Abstract

This study aims to determine the optimization of the DPRD budgeting function in the perspective of good governance in the Batu City DDPRD. The problem is focused on optimizing budgeting which includes: community participation, accountability, transparency and value of money. As well as inhibiting factors that refer to the government's internal control system (SPIP). This study refers to the concept and elements of good governance as an analysis of the discussion of the problem. The research method used is descriptive qualitative by analyzing budgeting optimization using elements of good governance. Data were collected through interviews with Batu City DPRD Members, Mrs. Susanti Leverika, who serves as a member of Commission C. This study concludes that in optimizing budgeting, the Batu City DPRD has implemented the principles of good governance and there needs to be budget integration in evaluation.