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All Journal Ekonomi Bisnis Ilomata International Journal of Management Journal of Comprehensive Science Journal of Artificial Intelligence and Digital Business
Ramadhani, Septi Mariani Tis’a
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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The Effect of Easy and Quality Service on Interest in Using BCA Mobile Banking through Trust as an Intervening Variable Nurlaela, Angga Putri Ekanova; Ramadhani, Septi Mariani Tis’a; Ramadhanti, Yunita Niken Ayu
Ilomata International Journal of Management Vol. 4 No. 4 (2023): October 2023
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52728/ijjm.v4i4.934

Abstract

The rapid development of science and technology in the digital era has influenced people's lifestyles when accessing a lot of information in various service functions via electronic means. Banking utilizes information technology in mobile banking services. The aim of this research is to determine and analyze the influence of perceived convenience and service quality on interest in using BCA Mobile Banking through trust as an intervening variable. The research method uses primary data obtained from distributing questionnaires to 100 people aged at least 17 years who have used or are currently using BCA Mobile Banking in Jabodetabek. The analytical tools used are validity test, reliability test, R-Square test, path coefficient test, and indirect effect test (path analysis). The research results show that perceptions of convenience and service quality influence interest in using BCA Mobile Banking through trust. Perceived convenience does not influence interest in using BCA Mobile Banking, while service quality influences interest in using BCA Mobile Banking. Perception of Ease and Quality of Service directly and indirectly influences Interest in Using BCA Mobile Banking through Trust
The Effect of Firm Size, Dividend Yield, Earning Per Share and Net Profit Margin on Stock Prices in Pharmacy Companies Listed on the Indonesia Stock Exchange for the 2017-2022 Period Ramadhani, Septi Mariani Tis’a; Ekanova, Angga Putri; Anwar , Chika Silvia
Journal of Comprehensive Science Vol. 3 No. 7 (2024): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v3i7.795

Abstract

Pharmaceutical companies are companies listed on the Indonesia Stock Exchange (IDX) which are said to be important, especially during the Covid-19 pandemic because they can provide medicines and medical devices so that the demand for medicines will increase. This trend has resulted in investors who still want to invest during a pandemic, preferring pharmaceutical companies to buy the stock, thus causing stock prices to change. The purpose of this research is to determine the effect of firm Size, Dividend Yield, Earning Per Share and Net Profit Margin on Stock Prices in Pharmaceutical Companies Listed on the IDX for the 2017-2022 period. The population in this research are 11 pharmaceutical companies listed on the IDX in the 2017-2022 period. The samples taken in this research are 5 companies. The sampling technique used is purposive sampling. The data used is secondary data in the form of annual financial reports. The data analysis techniques used are the normality test, multicollinearity test, heteroscedasticity test, autocorrelation test, multiple linear regression analysis, F test, t test and R2. The test instrument used is SPSS. The results of this research indicate that partially and simultaneously, the variables Firm Size, Dividend Yield, Earning Per Share and Net Profit Margin affect stock prices in pharmaceutical companies listed on the Indonesia Stock Exchange for the 2017-2022 period.
Pengaruh Faktor Emosional, Keamanan, Punctuality, dan Pelayanan Prima terhadap Kepuasan Pelanggan Commuterline Rahayu, Dela; Ramadhani, Septi Mariani Tis’a
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5401

Abstract

Tingkat mobilitas masyarakat di kawasan metropolitan seperti Jabodetabek terus mengalami peningkatan seiring pertumbuhan aktivitas ekonomi, pendidikan, dan sosial. Kondisi ini mendorong meningkatnya kebutuhan akan transportasi publik yang andal, efisien, dan terjangkau, salah satunya adalah KRL Commuter Line yang menjadi moda transportasi utama bagi masyarakat perkotaan. Penelitian ini bertujuan untuk menganalisis pengaruh faktor emosional, keamanan, punctuality, dan pelayanan prima secara simultan maupun parsial terhadap kepuasan pelanggan KRL Commuter Line rute Bogor–Jakarta Kota, serta untuk mengetahui variabel yang paling dominan berpengaruh terhadap kepuasan pelanggan. Data penelitian diperoleh melalui penyebaran kuesioner kepada 125 responden yang merupakan pengguna KRL Commuter Line rute Bogor–Jakarta Kota dengan frekuensi penggunaan minimal dua kali. Metode analisis yang digunakan meliputi analisis deskriptif, uji instrumen, uji asumsi klasik, analisis regresi linier berganda, uji hipotesis, uji dominan, dan uji koefisien determinasi dengan bantuan aplikasi SPSS. Hasil penelitian berdasarkan uji F menunjukkan bahwa faktor emosional, keamanan, Punctuality, dan pelayanan prima berpengaruh secara simultan terhadap kepuasan pelanggan KRL Commuter Line rute Bogor–Jakarta Kota. Sementara itu, hasil uji t menunjukkan bahwa masing-masing variabel tersebut juga berpengaruh secara parsial terhadap kepuasan pelanggan. Variabel yang memiliki pengaruh paling dominan terhadap kepuasan pelanggan adalah pelayanan prima, yang menunjukkan bahwa kualitas pelayanan dan interaksi petugas memiliki peran penting dalam membentuk kepuasan pelanggan secara keseluruhan.
THE INFLUENCE OF BRAND AWARENESS, BRAND IMAGE AND E-SERVICE QUALITY ON PURCHASING DECISIONS IN LAZADA E-COMMERCE THROUGH PURCHASE INTENTION AS AN INTERVENING VARIABLE Lisnawati, Inge; Himawati, Ditiya; Ramadhani, Septi Mariani Tis’a
Jurnal Ilmiah Ekonomi Bisnis Vol. 30 No. 3 (2025)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35760/eb.2025.v30i3.18

Abstract

The increasingly rapid advances in technology and the internet have influenced various human activities and activities, including electronic commerce or e-commerce transactions. This research aims to determine and analyze the direct and indirect influence of brand awareness, brand image, and e-service quality on decisions through purchasing intention in Lazada e-commerce. This research uses primary data obtained from an online questionnaire in the form of a Google form, which was distributed to 150 respondents. Respondents are Lazada e-commerce users who are over 17 years old and live in the Jabodetabek area. This research uses PLS-SEM analysis, which consists of a measurement model (outer model), a structural model (inner model), and a model goodness-of-fit test (model fit). The results of this research show that brand awareness, brand image, and e-service quality have a direct and indirect influence on purchasing decisions through purchase intention in Lazada e-commerce.
Co-Authors Anwar , Chika Silvia Ekanova, Angga Putri Himawati, Ditiya Lisnawati, Inge Nurlaela, Angga Putri Ekanova Rahayu, Dela Ramadhanti, Yunita Niken Ayu