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All Journal SemanTIK : Teknik Informasi Brilliance: Research of Artificial Intelligence
Arifin, Goffal
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Mathematics Other

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Analisis Kualitas Jaringan Integratif Quality of Service (QoS) dan Quality of Experience (QoE) pada Layanan Multimedia di jaringan 5G Putra, Fauzan Prasetyo Eka; Aziz, Mohammad; Arifin, Goffal; Rohman, Abd; Rizki, Abdulloh; Syam, Abd Muiz
SemanTIK : Teknik Informasi Vol 10, No 1 (2024):
Publisher : Informatics Engineering Department of Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55679/semantik.v10i1.46554

Abstract

Penelitian ini mengkaji peningkatan kualitas layanan multimedia di jaringan 5G, dengan fokus pada analisis integratif Quality of Service (QoS) dan Quality of Experience (QoE). Masalah umum adalah tingginya latensi dan rendahnya throughput. Masalah khusus mencakup interaksi layanan multimedia dan dukungan infrastruktur cloud computing dalam skenario beban tinggi.Solusi yang diusulkan meliputi analisis parameter QoS (latensi, throughput, jitter, reliabilitas) dan QoE (kepuasan pengguna, kualitas visual) menggunakan alat seperti Zabbix, Nagios serta survei pengguna.Hasil menunjukkan bahwa peningkatan kapasitas base stations, implementasi beamforming, dan edge computing dapat mengurangi latensi dan meningkatkan throughput. Pemantauan real-time dan perawatan berkala juga penting.Kesimpulannya, peningkatan infrastruktur teknis dan teknologi mutakhir diperlukan untuk kualitas layanan optimal dan kepuasan pengguna. Penelitian ini memberikan rekomendasi konkret untuk operator jaringan dalam mengelola dan mengoptimalkan jaringan 5G. Kata kunci; Jaringan 5G, Jaringan Komunikasi, QoS, QoE
Internet Network QOS Analysis at Yala Kopitiam pamekasan Using Wireshak Putra, Fauzan Prasetyo Eka; Surur, Miftahus; Mahendra, Mahendra; Arifin, Goffal
Brilliance: Research of Artificial Intelligence Vol. 5 No. 1 (2025): Brilliance: Research of Artificial Intelligence, Article Research May 2025
Publisher : Yayasan Cita Cendekiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/brilliance.v5i1.5940

Abstract

This research aims to analyze the quality of internet network services at Yala Kopitiam Pamekasan in both indoor and outdoor areas using the Wireshark version 4.0.3 application. The main focus is on measuring several Quality of Service (QoS) parameters namely throughput, packet loss, delay, and jitter to evaluate the overall performance of the Wi-Fi network accessed by customers. The methodology used includes direct observation at the café, interviews with café management to understand user complaints and technical constraints, and literature review to strengthen theoretical foundations. The data collected was analyzed using the TIPHON (Telecommunications and Internet Protocol Harmonization Over Networks) standard, which classifies service quality based on quantified thresholds for each parameter. The results indicated that throughput was low in both outdoor (16 kbps) and indoor (32 kbps) areas, categorized as “Poor”. However, packet loss was minimal, at 0.049% for outdoor and 0.082% for indoor, both rated as “Excellent”. Delay varied between locations, with outdoor delay (1.883 ms) rated “Good” and indoor delay (152.88 ms) rated “Medium”. Jitter performance was also relatively stable, with values of 1.883 ms outdoors and 11.88 ms indoors, both classified as “Good”. Based on these measurements, the overall network service quality at Yala Kopitiam Pamekasan falls into the “Medium” category with an average QoS index of 2.5. The study concludes by recommending enhancements in bandwidth capacity and optimization of network device configurations to improve service reliability and customer satisfaction.
Co-Authors Abd Rohman, Abd Aziz, Mohammad Fauzan Prasetyo Mahendra, Mahendra Miftahus Surur, Miftahus Rizki, Abdulloh Syam, Abd Muiz