Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal JURNAL PENDIDIKAN TAMBUSAI Journal of Educational and Cultural Studies
Azzahra, Mahadewi
Unknown Affiliation
Religion Humanities Education Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Lion Air Baggage Cases: Many Cases of Damage to Passenger Suitcases Okta Alfiana, Aini; Azzahra, Mahadewi; Fadillah, Nurul
Educationist: Journal of Educational and Cultural Studies Vol. 1 No. 2 (2022): Journal of Educational and Cultural Studies
Publisher : PT Literasi Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This paper is based on the author's observations about the number of cases of baggage damage that occurred in one airline. Regarding baggage damage done by the airline to passengers, this of course causes losses for the passengers, both material and immaterial losses, because passengers who have ordered and purchased tickets at a certain price and with a specific purpose have fulfilled the obligation to store their luggage with the third party. airline but in practice, it is not what is expected. This study aims to explain the form of response from related parties in this case PT. Lion Air Group is an airline with baggage damage cases that occur quite often and make a bad reputation. The research method used is the collection of information or data through systematic observation and recording of phenomena for observation. From the results of this study, the author will examine as well as show how in responding to cases of baggage problems at airports, and how airlines handle Online Reputation Management to improve their existing reputation. In this case, the company's response to customer complaints will be analyzed.
Kampanye Digital Public Relations Kesadaran Remaja dalam Perubahan Iklim Azzahra, Mahadewi; Patrianti, Tria
Jurnal Pendidikan Tambusai Vol. 8 No. 1 (2024): April 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v8i1.14112

Abstract

Kampanye digital public relations dibutuhkan guna menumbuhkan kesadaran dan memotivasi perbuatan remaja tentang pentingnya menangani perubahan iklim yang berdampak negatif terhadap bumi. Bertujuan guna membangun kesadaran para remaja dalam menangani perubahan iklim yang semakin buruk. Penelitian ini menggunakan teori kampanye Public Relations. Metode penelitian yang digunakan oleh peneliti adalah metode penelitian kualitatif melalui analisis deskriptif. Hasil penelitian yang didapat para remaja mengetahui perubahan iklim yang semakin buruk akan tetapi mereka membutuhkan wadah yang tepat untuk mereka berani bersuara dan suara meraka dapat didengar serta dilihat oleh masyarakat luas. Kampanye digital public relations memberikan wadah bagi para remaja untuk menyalurkan aspirasi mereka akan perubahan iklim yang menjadi isu nomer satu pada remaja di Indonesia.
Co-Authors Nurul fadillah, Nurul Okta Alfiana, Aini Tria Patrianti