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Hubungan Pelayanan Tenaga Kesehatan dengan Kepuasan Klien di Ruang Rawat Inap Rumah Sakit Chairulfalah, Achmad Machron; Riyanto, Dwi Agung
Faletehan Health Journal Vol 11 No 02 (2024): Faletehan Health Journal, Juli 2024
Publisher : Universitas Faletehan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33746/fhj.v11i02.601

Abstract

Strategic efforts to accelerate the improvement of public health status must be owned by health facilities. The level of patient satisfaction closely relates to the service provided by health workers in hospital institutions. The ability to provide optimal service, to improve the quality of service to community, and to consider client satisfaction factors must be prioritized by health workers. This research aimed to determine the relationship between health worker services and the level of satisfaction of inpatient clients at Kencana Serang Hospital in 2022. It used a correlation test and a cross-sectional design. The research population was inpatients at Kencana Serang Hospital and the sample size was 100 respondents. The results of the data analysis showed that there was a close relationship between service providers and patient satisfaction factors. Hospital management should attempt to improve the aspects of monitoring function of health workers performance evaluation in providing services to clients.
Social Media Use and Anxiety Levels Among Nursing Students in Indonesia: A Cross-Sectional Study Riyanto, Dwi Agung; Musfirowati, Fifi; Ernawati, Ernawati; Sumartini, Rina; Mulyati, Mulyati; Chairulfalah, Achmad Machron
Journal of Applied Nursing and Health Vol. 8 No. 1 (2026): Journal of Applied Nursing and Health
Publisher : Chakra Brahmanda Lentera Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55018/janh.v8i1.584

Abstract

Background: The widespread use of social media among students is associated with increased anxiety levels. In Indonesia, high social media use combined with limited institutional support may heighten students’ vulnerability. Although some studies report benefits such as social support and stress relief, evidence suggests negative impacts are more common. Therefore, this study examines the relationship between social media use and anxiety among nursing students. Methods: This study used a cross-sectional correlational design. A purposive sampling method was applied to select active students who use social media for at least three hours per day and were willing to participate, resulting in 57 respondents. Data were collected through an online questionnaire covering social media usage duration, platform types, and content types. Anxiety levels were measured using the validated Generalized Anxiety Disorder-7 (GAD-7) instrument and categorized into low (≤9) and high (≥10) anxiety. Data were analyzed using the Chi-Square test with Odds Ratios (OR) and 95% Confidence Intervals (CI) at a significance level of p < 0.05. Results: A significant relationship was found between social media usage duration and anxiety levels (p = 0.022). Students who utilized social media for less than three hours per day had a lower likelihood of experiencing high anxiety (OR = 0.254; 95% CI: 0.08–0.79). The type of platform was also significantly associated with anxiety (p = 0.038), where Instagram and WhatsApp users exhibited a greater proportion of high anxiety compared to TikTok users. Content type further demonstrated a meaningful relationship (p = 0.032); educational content was associated with a higher proportion of low anxiety compared to entertainment and informational content Conclusion: The use of social media among nursing students is related to anxiety dynamics influenced by usage duration, platform characteristics, and content types. These findings underscore the importance of a promotive approach based on digital capabilities and anxiety level screening within higher education settings to support students' psychological well-being.