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All Journal Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan e-Jurnal Apresiasi Ekonomi Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka)
Puspita, Adella
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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THE INFLUENCE OF BRAND IMAGE AND E-SERVICE QUALITY ON PURCHASE DECISIONS GENERATION Z AT E-COMMERCE SHOPEE IN PEKANBARU Jusika, Alda; Afwa, Awliya; Puspita, Adella
Jurnal Apresiasi Ekonomi Vol 12, No 1 (2024)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31846/jae.v12i1.722

Abstract

 This research aims to analyze the Influence of Brand Image and E-Service Quality on Purchase Decisions of Generation Z at E-Commerce Shopee in Pekanbaru (Case Generation Z Pekanbaru). The object of this research is Generation Z in Pekanbaru City, with a sample of 100 respondents who are Shopee e-commerce users in Pekanbaru City. The data analysis technique uses Structural equation modeling using the Smart PLS version 3 application. The findings from this research show that Brand Image does not have a significant effect on purchase decisions at Shopee E-commerce in Pekanbaru city. Meanwhile, E-Service Quality has a positive and significant effect on Purchase Decisions. Based on the determination test, it is concluded that Brand Image and E-Service Quality influence Purchase Decisions on Shopee E-commerce simultaneously. Keywords:Brand Image, E-Service Quality, Purchase Decisions, E-commerce Shopee
Pengaruh Price, Product Quality, dan E-Service Quality terhadap Customer Satisfaction pada Pembelian Produk Fashion Online di Pekanbaru Susilawati, Susilawati; Afwa, Awliya; Puspita, Adella
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 18, No. 1 : Al Qalam (Januari 2024)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v18i1.2976

Abstract

Penelitian ini bertujuan untuk menganilisis Pengaruh Price, Product Quality dan E-Service Quality terhadap Costumer Satisfaction pada pembelian produk fashion online di Pekanbaru. Objek dari penelitian ini adalah semua pembeli produk fashion online di Pekanbaru, dengan sampel sebanyak 100 responden yang menjadi pembeli produk fashion online di Pekanbaru. Teknik analisis data dengan menggunakan Structural equation modeling dengan menggunakan aplikasi Smart PLS versi 3. Temuan dari penelitian ini diketahui bahwa Price berpengaruh positif dan signifikan terhadap Costumer Satisfaction pada pembelian produk fashion online di Pekanbaru. Kemudian Product Quality dan E-Service Quality berpengaruh positif dan signifikan terhadap Costumer Satisfaction. Berdasarkan uji determinasi disimpulkan bahwa Price, Product Quality dan E-Service Quality berpengaruh terhadap Costumer Satisfaction secara simultan.
Pengaruh Promo Gratis Ongkos Kirim dan Online Customer Review terhadap Keputusan Pembelian pada Event Tanggal Kembar Shopee di Pekanbaru Yulistiyani, Nanda; Afwa, Awliya; Puspita, Adella
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 18, No. 1 : Al Qalam (Januari 2024)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v18i1.2971

Abstract

Penelitian ini bertujuan untuk menganilisis Pengaruh Promo Gratis Ongkos Kirim dan Online Costumer Review terhadap Keputusan Pembelian pada event tanggal kembar shopee di Pekanbaru. Objek dari penelitian ini adalah pengguna shopee di Kota Pekanbaru, dengan sampel sebanyak 100 responden yang menjadi pengguna e-commerce shopee dikota pekanbaru. Teknik analisis data dengan menggunakan Structural equation modeling dengan menggunakan aplikasi Smart PLS versi 3. Temuan dari penelitian ini diketahui bahwa Promo Gratis Ongkos Kirim tidak berpengaruh secara signifikan terhadap keputusan pembelian pada event tanggal kembar shopee di Pekanbaru. Sedangkan Online Costumer Review berpengaruh positif dan signifikan terhadap keputusan pembelian pada event tanggal kembar shopee di Pekanbaru. Berdasarkan uji determinasi disimpulkan bahwa Promo Gratis Ongkos Kirim and Online Costumer Review mempengaruhi keputusan pembelian pada event tanggal kembar shopee di Pekanbaru secara simultan.
THE INFLUENCE OF E-WOM AND PRICE DISCOUNT ON IMPULSE BUYING AT E-COMMERCE USERS IN PEKANBARU: Case Study Pekanbaru Student Puspita, Adella; Afwa, Awliya; Moniko, Moniko
Jurnal Ilmiah Bisnis dan Ekonomi Asia Vol 17 No 3 (2023): Jurnal Ilmiah Bisnis dan Ekonomi Asia
Publisher : LP2M Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jibeka.v17i3.1938

Abstract

This research aims to evaluate the influence of E-WOM and Price Discount on Impulse Buying among e-commerce users in Pekanbaru, with a focus on students in Pekanbaru. The research sample includes 140 respondents actively engaged in impulsive buying behavior. The data analysis method employed is Structural Equation Modeling (SEM) with the assistance of Smart PLS version 3. The research findings indicate that E-WOM does not have a significant impact on Impulse Buying by e-commerce users in Pekanbaru. However, Price Discount has a positive and significant influence on Impulse Buying among e-commerce users in Pekanbaru. Furthermore, based on the determination test, it can be concluded that concurrently, both E-WOM and Price Discount affect Impulse Buying among e-commerce users in Pekanbaru.
Co-Authors Afwa, Awliya Jusika, Alda Moniko, Moniko Susilawati, Susilawati Yulistiyani, Nanda