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All Journal JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Ekonomika Manajemen Dan Bisnis
Awalia, Lia
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Economics, Econometrics & Finance Education

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Analisis Komitmen Kinerja Karyawan Klinik Pratama Asshofwan Awalia, Lia; Fadli , Uus Mohammad Darul
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 3 No. 2 (2024): Juli - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v3i2.1820

Abstract

Human resources are a central factor in managing an employee. However, the sophistication of technology used without human support as the implementer of operational activities will not be able to produce outputs in accordance with the expected level of efficiency. Previous or relevant research is fundamental in a research or scientific article. This study aims to analyze: 1) The effect of work commitment applied to the clinic, 2) the effect of work commitment on the performance of clinic employees. Whether or not there is a commitment in employee performance, because it can affect the quality of work and service. The design of this research is qualitative research and is an interview research. The research population of all Klikik Pratama Asshofwan employees and a sample of 5 respondents with interview analysis. The results of the study showed: 1) The work commitment implemented by the clinic leader is good enough in improving employee performance, 2) Work commitment affects employee performance, with proper and good implementation, 3) Work commitment is significant in relation to the responsibility of an employee in completing a job.
Pengaruh Motivasi dan Lingkungan Kerja Fisik Terhadap Kinerja Perawat Klinik Pratama Asshofwan Awalia, Lia; Wanta; Hidayaty, Dwi Epty
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 3 (2025): Juni 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i3.4198

Abstract

The performance of nurses determines the quality of health services. However, initial observations at Asshofwan Pratama Clinic showed a decrease in work morale and a lack of responsiveness of nurses in serving patients. This phenomenon indicates that there are problems in the aspects of work motivation and physical work environment that can have a direct impact on the performance of nurses. This study aims to explore in depth how these two factors affect nurse performance. The approach used is qualitative with a phenomenological study type. The data collection technique was carried out through in-depth interviews, non-participatory observations, and documentation of five nurses and one HRD party as informants. The results showed that nurses' work motivation was more influenced by intrinsic motivations, such as a sense of responsibility, and the satisfaction of seeing patients heal. The physical work environment is considered quite supportive, characterized by clean workspaces, adequate ventilation and lighting, and work facilities that are mostly complete although there are some tools that need to be updated. The performance of nurses in the clinic is considered good, reflected in discipline, precision, speed of work, and commitment to quality service strengthened by the theory of Self-Determination, Herzberg's Two-Factor Theory, and the WHO health worker performance model. This study suggests the need for increased non-financial support, innovation reform, and innovation facilitation to maintain and improve the performance of nurses in primary clinics.
Co-Authors Fadli , Uus Mohammad Darul Hidayaty, Dwi Epty Wanta