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Journal : MULTIPLE: Journal of Global and Multidisciplinary

Coordination of Village Government in Flood Mitigation in Monas Village, Monano Subdistrict, North Gorontalo Regency Nurlailah Abdullah; Lisda Van Gobel; Tety Thalib
MULTIPLE: Journal of Global and Multidisciplinary Vol. 1 No. 5 (2023): November
Publisher : Institute of Educational, Research, and Community Service

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Abstract

The aim of this research is to find out how the village government coordinates in flood management in South Monano Village, Monano District, North Gorontalo Regency. This type of research is descriptive with a qualitative approach method. The research location is Monas Village, Monano District, North Gorontalo Regency. With a research focus, namely planning, communication and direction. The data sources in this research come from primary data obtained from direct informants and secondary data obtained through documents relevant to this research. Data collection uses observation, interviews and documentation methods. Stages of data analysis through data reduction, data presentation and conclusions or verification. The research results show that the planning aspect is not fully optimal, this is because flood management carried out by the village government is limited to making drainage, platduickers, and programs that involve the community. Communication Aspect, that communication regarding flood disaster management in Monas Village has been carried out by the Village Government through socialization, social media and others, but it is still felt to be not optimal and the Direction Aspect, is not yet fully optimal even though guidance has been carried out by the local government in the form of advice on maintenance surrounding environment, cleaning drainage, always standing by in case of rain. The conclusion is that flood disaster management in Monas Village, seen from the aspects of planning, communication and direction, is not yet optimal, which is shown in terms of planning, there is no long-term planning in the form of building embankments along the river which is the main source of flooding, current communication is only limited to providing information to the community in avoiding flooding and the direction given was limited to an appeal not to throw rubbish in the drainage of the waterway. It is recommended that the village government in dealing with floods be expected to have a long-term plan and provide early warnings through the sound of sirens, provide directions for gathering points and always coordinate with the Sar Team so that the village is free from flooding.
Factors Hindering Administrative Services in Malambe Village, Ponelo Islands Sub-district, North Gorontalo Regency Ulfan N. Opi; Ellys Rachman; Tety Thalib
MULTIPLE: Journal of Global and Multidisciplinary Vol. 1 No. 5 (2023): November
Publisher : Institute of Educational, Research, and Community Service

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Abstract

This study aims to analyse what factors hinder administrative services in Malambe Village, Ponelo Islands Sub-district, North Gorontalo Regency. With the sub-focus of research, namely standard operating procedures (SOP), discipline, and facilities and infrastructure. This research uses descriptive qualitative research. The data analysis technique used is qualitative analysis technique. The results showed that the factors inhibiting administrative services in Malambe Village, Ponelo Islands Subdistrict, North Gorontalo Regency as seen from the factors of standard operating procedures (SOP), discipline, and facilities and infrastructure have not supported or hampered. This is due to the absence of a Standard Operating Procedure (SOP) information board for managing population administration, the officer in charge is not disciplined in carrying out his duties and the lack of community service facilities. The things suggested in this study are expected to the village government, in order to pay attention to obstacles that occur such as unclear standard operating procedures, low discipline, and lack of service facilities. Because these three factors, if noticed and improved, will support the implementation of service tasks.
Kemampuan Petugas Dalam Pelayanan BPJS Kesehatan Di Rumah Sakit Umum Daerah Aloei Saboe Kota Gorontalo Abdulwais Mahmud; Lisda Van Gobel; Tety Thalib
MULTIPLE: Journal of Global and Multidisciplinary Vol. 2 No. 4 (2024): APRIL
Publisher : Institute of Educational, Research, and Community Service

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Abstract

Kemampuan Petugas Dalam Pelayanan Bpjs Kesehatan Di Rumah Sakit Umum Daerah Aloei Saboe Kota Gorontalo. Penelitian ini bertujuan untuk mengetahui tentang Kemampuan Petugas Dalam Pelayanan Bpjs Kesehatan Di Rumah Sakit Umum Daerah Aloei Saboe Kota Gorontalo. Dengan sub fokus penelitian yaitu pengetahuan, ketrampilan dan pengalaman. Penelitian ini menggunakan jenis penelitian deskriptif kualitatif. Teknik pengumpulan data yang digunakan adalah: Teknik Observasi, Wawancara dan pencatatan data sekunder. Sesuai dengan jenis penelitian yang digunakan, maka teknik analisis data yang digunakan adalah teknik analisis kualitatif. Hasil penelitian menunjukan bahwa Kemampuan Petugas Dalam Pelayanan Bpjs Kesehatan Di Rumah Sakit Umum Daerah Aloei Saboe Kota Gorontalo masih rendah, baik dilihat dari aspek pengetahuan, ketrampilan, dan pengalaman. Adapun hal-hal yang disarankan dalam penelitian ini yaitu perlunya Direktur RSUD Aloe Saboe dan Dinas Kesehatan melakukan evaluasi mengenai tingkat pelayanan BPJS kesehatan secara berkala. Agar dapat diketahui kemampuan petugas dalam pelaksanaan pelayanan BPJS kesehatan.