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Development of Logistics Technology: An Analysis based on the 4.0 Era Shahparan, Mohammad; Klykov, Artem; Salnikova, Elena; Firdavsbek, Shokirov
International Journal of Multidisciplinary Approach Research and Science Том 2 № 03 (2024): International Journal of Multidisciplinary Approach Research and Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/ijmars.v2i03.787

Abstract

The paper explores the concept of the development of logistics technology based on 4.0 and how logistics is driven by technology. It aims to guide future research and assist managers in implementing the development of technology logistics 4.0 concepts. Qualitative methods are used in this paper. Data related to logistics technology was collected from different online sources. The evolution of logistics technology in the era of Industry 4.0 has been significant. Logistics 4.0, a concept emerging from Industry 4.0, focuses on the digital transformation of logistics management. Logistics technology like Artificial Intelligence, Machine Learning, and Big Data in logistics management to enhance and optimize processes and communication between different systems in logistics operations. The rapid advancement of Information Technology has played an essential role in promoting modern logistics information technologies.
THE THE ROLE OF AIRPORT SERVICE QUALITY: PERSPECTIVE FROM DEVELOPMENT OF THE TOURISM SECTOR Shahparan, Mohammad; Salnikova, Elena; Klykov , Artem
International Journal of Sustainable Competitiveness on Tourism Vol. 3 No. 02 (2024): IJSCOT III-02
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/ijscot.v3i02.1505

Abstract

The airport serves as a vital gateway in the international tourism industry, acting as the first and last impression for tourists visiting a destination. High airport service quality plays an essential role in enhancing the overall tourism experience and significantly influences passenger perceptions and satisfaction levels. Service quality at airports not only affects passengers' immediate experiences but also shapes their future intentions to revisit or recommend the destination to others. This paper examines the multifaceted role of airport service quality within the tourism sector, underscoring key elements such as convenience, comfort, cleanliness, accessibility of information, and overall efficiency of services offered. In addition, the paper delves into the ways that improved airport infrastructure, effective information dissemination, and enhanced security measures can contribute to creating a positive travel experience and promoting tourism development. A qualitative research methodology is employed, with data collected from various online sources focusing on airport service quality and its impact on tourism growth. By improving these service factors, airports can play a proactive role in fostering tourism sector expansion, encouraging positive word-of-mouth, and ultimately positioning themselves as attractive entry points that elevate the reputation and desirability of a destination.