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All Journal Jurnal Perangkat Lunak Journal of Information Technology
Catur Utami, Meinarini
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Arts Computer Science & IT

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ANALYSIS OF USER RATINGS ON THE BUBBLE LYSN APPLICATION USING THE SYSTEM USABILITY SCALE (SUS) METHOD Syarifatul Aen, Irna; Catur Utami, Meinarini
JURNAL PERANGKAT LUNAK Vol 5 No 3 (2023): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v5i3.2638

Abstract

ABSTRACT Artists from the agency. In 2020 Dear U launched a bubble feature that can send messages between fans and artists in the form of text, video, photos, or voice notes with a live broadcast system where these messages will reach users who subscribe and vote for the artist they like. This feature also has an attractive appearance with two-way communication where users can also reply to messages sent by the artist. So this feature allows users and artists to feel closer to each other. This study aims to analyze the usability of the bubble lysn application based on the user's experience.
Assessing Technology Acceptance for SIAKAD Usage among Scholarly Community Catur Utami, Meinarini; Sugiarti, Yuni; Sanul Akbar, Muhammad; Qomarul Huda, Muhammad; Aini, Qurrotul
J-INTECH ( Journal of Information and Technology) Vol 14 No 01 (2026): Journal of Information and Technology
Publisher : LPPM Universitas Bhinneka Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v14i01.2246

Abstract

The deployment of academic information systems in higher education institutions necessitates both technological preparedness and user acceptance to guarantee sustained utilization. In practice, users frequently encounter challenges, including confusion when retrieving academic material, doubts regarding the accuracy of presented data, and dependence on manual verification despite the system's availability. Such circumstances diminish trust and render the system seen as a mere formal obligation rather than a beneficial academic resource. Differences in user perceptions of system quality, information quality, and behavioral aspects consequently affect the efficacy of system adoption. By integrating UTAUT 2 with the Delone & Mclean Model, this research aims to analyse the variables that influence user acceptance and the usage behaviour of the current academic information system. A quantitative explanatory approach was employed, utilizing survey data collected from 450 active users. PLS-SEM was employed to examine the data for the assessment of both measurement and structural models. The findings demonstrate that performance expectancy, effort, facilitating conditions, habit, system quality, and knowledge all have a substantial impact on behavioral intention and usage behavior.  Conversely, social influence does not substantially impact behavioral intention, indicating that system utilization is primarily motivated by functional requirements rather than normative pressure. Practically, the results suggest that universities should prioritize system reliability, accurate and timely academic information, responsive user support, and routine integration of SIAKAD into core academic workflows to strengthen continued usage.
Co-Authors Qomarul Huda, Muhammad Qurrotul Aini Sanul Akbar, Muhammad Syarifatul Aen, Irna Yuni Sugiarti, Yuni