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Scrum Effectiveness Measurement in Human Resources Technology Product at Telecommunication Company Kurniawan, Yudi Candra
Journal of Informatics and Communication Technology (JICT) Vol. 5 No. 1
Publisher : PPM Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52661/j_ict.v5i1.194

Abstract

Information technology currently sues the release of application become faster to fulfill market demand. The term application has become an ordinary thing to be used daily to support various kinds of work activities. Agile software development has become a new standard to catch up stakeholder needs that are growing faster and tending to change. One of agile practices, Scrum, is the methods used by Human Resources Technology (HR Tech) product. However, since HR Tech was established by using Scrum, measurement needs to be done to understand its effectiveness. Measurement use knowledge area defined in PMBOK 6 and mapped to agile-scrum process as the baseline to find out the effectiveness. Research was done by spreading questionnaires to the internal team of HR Team. The supporting data used internal company report. Furthermore, the research was processed by using validity and reliability to evaluate scrum process inside the product. The results show the top three knowledge areas need to be concerned to increase scrum effectiveness, there are communication, schedule, and quality. According to the knowledge areas which HR Tech need to be improved, future research should be done to demonstrate the proposed recommendations are appropriate with the case study.
The Impact of Enterprise Systems on User Performance using the IGRACIAS V.1 Application at Telkom University Jakarta Muftikhali, Qilbaaini Effendi; Kurniawan, Yudi Candra; Rahma, Dea Wemona
Journal of Advances in Information and Industrial Technology Vol. 6 No. 1 (2024): May
Publisher : LPPM Telkom University Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52435/jaiit.v6i1.540

Abstract

Telkom University Jakarta is a new educational institution, previously known as Institut Teknologi Telkom Jakarta. Telkom University Jakarta Campus obtained a legacy system called IGRACIAS V.1 as an education management software. The IGRACIAS V.1 application raised the question of whether legacy applications in new institutions can accelerate the flow of education management in pursuing competitors. This research provided a deeper exploration of the influence of legacy enterprise system applications implemented in new institutions. The impact of legacy applications requires accurate measurement to serve as a reference for further development. The IT Balanced scorecard was chosen to measure whether the implementation of the legacy IGRACIAS V.1 application has had an impact and development direction that is in line with the goals of the new institution. The results show that two domains based on the IT Balanced scorecard need improvement, namely User Orientation and Future Orientation.