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All Journal Journal of Public Administration Studies Social Sciences, Humanities and Education Journal (SHE Journal)
Mohangi, Prashina
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Arts Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Performance management implementation challenges in South African local government: Evidence from KwaDukuza Local Municipality Nyika, Farai; Mohangi, Prashina
JPAS (Journal of Public Administration Studies) Vol. 9 No. 1 (2024)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2024.009.01.5

Abstract

South African municipalities are mandated to provide accountable governance, ensure sustainable service delivery, promote economic and social development, provide a healthy and safe environment, and include communities in the affairs of local government, as contained in the country’s constitution. However, many municipalities are struggling to provide these services to their residents. Performance management is the tool that can contribute to solving service delivery challenges as the performance management contracts of all municipal employees are meant to be aligned to their Integrated Development Plans. This study investigates how performance management implementation challenges are negatively affecting the ability of KwaDukuza Local Municipality to deliver on their core mandate. The study uses a qualitative methodology with 14 semi-interviews of municipal managers and councillors. It finds that weak institutional capacity, low levels of accountability, poor implementation and poor communication of performance management practices are hindering the KwaDukuza Municipality. The authors recommend that the provincial government increases its support to the local municipality, increased managerial accountability and for managers to be capacitated to implement the performance management systems.
Uncovering Themes in the Recent Literature on Performance Management in South African Local Government Mohangi, Prashina; Nyika, Farai
Social Sciences, Humanities and Education Journal (SHE Journal) Vol 4, No 3 (2023)
Publisher : Universitas PGRI Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/she.v4i3.18066

Abstract

Performance management has been practiced in the South African local government sector since the dawn of democracy in 1994. Municipalities have the autonomy to design and implement a performance management system (PMS) that is aligned with the municipal context. The current challenge in South African local government is that there is a lack of information on the effectiveness of performance management implementation at local government. The aim of this article was to provide a synthesis of the latest findings in the performance management literature in South Africa by highlighting themes. The methodology used is qualitative and relies on reviewing literature in the Google Scholar database between 2018 and 2023. This study finds that municipalities struggle with multiple challenges but there is a positive shift occurring in performance management related to a culture of compliance, the building of institutions and the relationship between the political and administrative arms of government.
Co-Authors Nyika, Farai