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State-Owned Enterprises (SOES): The Ability And The Feasibility During The Industrial Revolution 4.0. Zahari, Muhammad; Harmadi, Ashur; Mustika, Mustika; Manullang, Sardjana Orba; Dewi, Dyah Handayani
Jurnal Manajemen Industri dan Logistik Vol 7, No 2 (2023): page 205 - 353
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1044

Abstract

The goal of this study was to identify the key elements that would help design procedures for improving corporate images in urban company. The studies were quantitative and used observation, questioning, and interviews as three key sources of data. With a path coefficient of 0.94, the results show that the Customer Satisfaction variable and the Corporate Image variable are positively correlated. Corporate Image increases by 0.94 units or has an impact of 0.94 units on the increase in Corporate Image if Customer Satisfaction increases. The overall impact of service quality on client satisfaction at PDAM Tirta Indragiri is 67.86 percent. Product quality, such as water clarity, colour, and odour, is the customer satisfaction dimension with the lowest value, in line with the distribution performance issue. Therefore, to improve water quality and distribution, quality control management must be planned, implemented, and carried out systematically and continuously.
Workshop Perubahan Dimensi Prima Pelayanan Publik Masa Pandemi Supawanhar, Supawanhar; Suard, Sabina; Sawadi, Marhan; Prakosa, Amir; Zahari, Muhammad
Jurnal Kewirausahaan & Bisnis Vol. 3 No. 2 (2021): Agustus
Publisher : Jurnal Kewirausahaan & Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This workshop aims to analyze how key dimensions of public services have changed significantly during the COVID-19 pandemic. In the context of the pandemic, public services have become increasingly important in response to evolving community needs. Through this workshop, stakeholders will identify significant changes in public service dimensions, including accessibility, speed, and responsiveness. Emphasis on innovation and adaptation will be the main focus of this workshop to address the challenges faced by public service institutions. An in-depth analysis of how technology and digitalization have affected the way public services are delivered will be one of the main topics in the workshop discussions. In addition, the workshop will also explore the important role of community participation in improving the effectiveness of public services amidst the pandemic. The discussion will focus on strategies to increase community involvement in the process of public service change. In addition, it will also discuss the important role of leadership and management in managing the changes needed to improve the quality of public services. The workshop will also discuss the challenges faced by public service agencies in adopting new practices and adapting to the changing environment.
State-Owned Enterprises (SOES): The Ability And The Feasibility During The Industrial Revolution 4.0. Zahari, Muhammad; Harmadi, Ashur; Mustika, Mustika; Manullang, Sardjana Orba; Dewi, Dyah Handayani
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): November 2023
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1044

Abstract

The goal of this study was to identify the key elements that would help design procedures for improving corporate images in urban company. The studies were quantitative and used observation, questioning, and interviews as three key sources of data. With a path coefficient of 0.94, the results show that the Customer Satisfaction variable and the Corporate Image variable are positively correlated. Corporate Image increases by 0.94 units or has an impact of 0.94 units on the increase in Corporate Image if Customer Satisfaction increases. The overall impact of service quality on client satisfaction at PDAM Tirta Indragiri is 67.86 percent. Product quality, such as water clarity, colour, and odour, is the customer satisfaction dimension with the lowest value, in line with the distribution performance issue. Therefore, to improve water quality and distribution, quality control management must be planned, implemented, and carried out systematically and continuously.
Empowering Communities by Sustainably Utilizing Tourism Waste Through Maggot-Based Feed Innovation for Biofloc Farming Mufidah, Mufidah; Zahari, Muhammad; Hasminidiarty, Hasminidiarty
Jurnal Karya Abdi Masyarakat Vol. 8 No. 2 (2024): Jurnal Karya Abdi Masyarakat
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jkam.v8i2.37517

Abstract

This community engagement program was conducted to address organic waste accumulation in the Gentala Arasy tourism area of Jambi City, which contributes to environmental pollution and affects public health. In collaboration with Bank Sampah Omah Sinau, the initiative focused on converting sugarcane pulp and corn cobs into fish feed for local biofloc-based catfish farming. The program adopted a participatory model consisting of awareness campaigns for local vendors, technical training in waste processing, modification of waste shredders to electric motor systems, cultivation of black soldier fly (BSF) larvae, and the production of pellet feed using organic waste materials. The modified equipment significantly reduced noise and air pollution while improving processing efficiency. Community members were actively involved in all stages, with evaluation results indicating that 70% of participants had developed the skills to independently produce pellet feed. The program also included workshops on financial literacy and small-scale business planning to support long-term sustainability. Despite challenges such as inconsistent waste supply and the absence of a structured distribution system, the initiative successfully enhanced the community’s capacity in sustainable aquaculture practices. This model highlights the potential of integrating appropriate technology and waste management for community empowerment and circular economic development.