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All Journal JURNAL ADMINISTRASI BISNIS Journal of Indonesian Tourism and Development Studies Contributions of Central Research Institute for Agriculture Jurnal Administrasi Bisnis
Boka, Ronald Yusak
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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A nutrient analysis of various taro varieties in the Sangihe Islands region Lantemona, Herdianto; Boka, Ronald Yusak
Contributions of Central Research Institute for Agriculture Vol. 18 No. 1 (2024): January: Agriculture
Publisher : Central Research Institute For Agriculture

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59651/cceria.v18i1.123

Abstract

The Sangihe-Talaud region hosts several taro varieties whose nutritional composition in raw, steamed, and fried states remain unknown. This study examined these varieties, their processing methods, and their impact on taro's nutritional components, encompassing energy, protein, fat, carbohydrates, dietary fiber, ash, calcium, phosphorus, iron, vitamin C, moisture content, and sensory preferences. The investigation encompassed Macape Marramu, Macape Darrana, and Allae Mawira taro types subjected to raw, steamed, and fried treatments. In this study, the researchers employed a complete randomized design with two factors and four replications. The findings revealed diverse effects of treatments and their interactions on taro's nutritional profile. Treatment A₁B₂yielded the highest energy content at 116.6. The maximum protein content was observed in treatment A₂B₂. Treatment A₃B₂exhibited the highest fat content at 6.87, whereas A₁B₁, while not significantly different from A₂B₁You₃B₁, showed lower fat content. Treatment A₂B₂registered the highest carbohydrate content at 89.27. Treatment A₁B₂produced in the highest dietary fiber at 4.28. The lowest ash content was in treatment A₁B₁, while the highest was observed in treatment A₃B₂at 1.07. Treatment A₃B₂recorded the highest calcium at 125%. The maximum phosphorus content was noted in treatment A₃B₂, whereas the minimum was in A₂B₀. Treatment A₃B₂exhibited the highest iron content. The richest vitamin C content emerged in treatment A₂B₂at 15.79. The lowest moisture content was observed in treatment A₁B₂, which was not significantly different from A₂B₂(Macape Darrana; fried). Meanwhile, the highest moisture content was observed in treatment A₂B₀.
Analisis Kualitas Pelayanan dan Fasilitas untuk Meningkatkan Kepuasan Pelanggan pada Bisnis Hotel Boka, Ryalest M. B.; Turang, Frangky Yongki; Boka, Ronald Yusak; Poli, Altje Ester
JURNAL ADMINISTRASI BISNIS Vol. 16 No. 1 (2026): JURNAL ADMINISTRASI BISNIS (JAB)
Publisher : Universitas Sam Ratulangi

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Abstract

The urgency of this research is to improve the quality of service of hotel business actors to increase customer satisfaction and the quality of the tourism industry in Tomohon City. This research was conducted to help hotel business actors to improve customer satisfaction by analyzing the quality of service and facilities as the main variables with a marketing management model, because good quality of service and facilities are the main factors to strengthen the hotel business. The purpose of this research is to determine and analyze the quality of service and facilities using a marketing management model to improve customer satisfaction to be able to solve problems related to the National Research Master Plan on the focus of Social Humanities with the theme of Tourism and the Creative Economy and the topic of Creative Tourism Development as well as solving problems related to the second goal of the creative economy sector.
Analisis Kualitas Pelayanan dan Fasilitas untuk Meningkatkan Kepuasan Pelanggan pada Bisnis Hotel Boka, Ryalest M. B.; Turang, Frangky Yongki; Boka, Ronald Yusak; Poli, Altje Ester
JURNAL ADMINISTRASI BISNIS Vol. 16 No. 1 (2026): JURNAL ADMINISTRASI BISNIS (JAB)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The urgency of this research is to improve the quality of service of hotel business actors to increase customer satisfaction and the quality of the tourism industry in Tomohon City. This research was conducted to help hotel business actors to improve customer satisfaction by analyzing the quality of service and facilities as the main variables with a marketing management model, because good quality of service and facilities are the main factors to strengthen the hotel business. The purpose of this research is to determine and analyze the quality of service and facilities using a marketing management model to improve customer satisfaction to be able to solve problems related to the National Research Master Plan on the focus of Social Humanities with the theme of Tourism and the Creative Economy and the topic of Creative Tourism Development as well as solving problems related to the second goal of the creative economy sector.
The Evaluation of Incentive-Disincentive System in Tourism Development: A Case Study of Lake Linow Development, Tomohon, North Sulawesi Boka, Ronald Yusak
Journal of Indonesian Tourism and Development Studies Vol. 4 No. 2 (2016)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2016.004.02.01

Abstract

The aim of the research is to evaluate the implementation of incentive-disincentive system which area implemented in Lake Linow in term of tourism development. This result confirm that there gaps between incentive and disincentive system. Based on the calculation, it is clear that the highest satisfaction index was fond about direct funding support. Direct funding support policy is become the most preferred form of incentive systems. The second satisfaction was physical development. The highest problems and gaps related tourism development related to the social service. Stakeholder argues that social service of tourism planning and implementation facing problems, including service in legal permission in administration aspect to program implementation in the field. The development of tourism in Lake Linow potentially affects land use changes and therefore tourism development should be managed properly. The incentive-disincentive system is one of the instruments to maintain natural resources use in sustainable manner. Keywords: Lake Ecosystem, Land Uses Changes, Sustainable Tourism, Tourism Satisfaction.
Co-Authors Boka, Ryalest M. B. Herdianto Lantemona Poli, Altje Ester Turang, Frangky Yongki