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All Journal Jurnal Ilmu Manajemen Dan Kewirausahaan (JIMK) Spectrum: Multidisciplinary Journal
Anjani, Tria
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Other

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ANALISIS KINERJA PEGAWAI DALAM MEMBERIKAN PELAYANAN PRIMA PADA MASYARAKAT DI KECAMATAN PERBAUNGAN KABUPATEN SERDANG BEDAGAI Anjani, Tria; Samosir, Suhaila Husna
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 2 No 2 (2021): Desember
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (578.38 KB) | DOI: 10.32696/jimk.v1i2.1002

Abstract

This study aims to determine the analysis of employee performance in providing excellentservice to the community in Perbaungan District, Serdang Bedagai Regency. This study usesa SWOT approach, aims to determine the performance of employees in providing excellentservice to the community in Per baungan District, Serdang Bedagai Regency. The populationof this study was the Head of the Sub Sub-district Head, Employees and the Community ofPerbaungan District, Serdang Bedagai Regency, as many as 30 people. The analysistechnique used is SWOT analysis. From the results of the internal – external matrix obtainedfrom the total value of the weighting score on the improvement strategy, the internal factor isworth 0.625, which means this value is the difference between strengths and weaknesses. Andfor exte rnal factors it is worth 0.205, which means this value is the difference betweenopportunities and threats, where the threat value is the same as the opportunity. EmployeePerformance Analysis in Providing Excellent Service to the Community in PerbaunganDistrict, Serdang Bedagai Regency, is in quadrant I (Aggressive Strategy). The situation inthis increase is situation I, which is a situation where the strategy that must be taken in thiscondition is to support an aggressive growth policy or growth orient ed strategy by takingadvantage of existing opportunities and the internal strengths of the sub sub-district office.
Pengaruh Stres Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Pelni (Persero) Kantor Pusat Jakarta Pusat Anjani, Tria; Susanti, Fahmi
Spectrum: Multidisciplinary Journal Vol. 2 No. 4 (2025): Spectrum: Multidisciplinary Journal
Publisher : Sapta Arga Nusantara

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Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh stres kerja dan disiplin kerja terhadap kinerja karyawan Pada PT. Pelni (Persero) Kantor Pusat Jakarta Pusat baik secara parsial maupun simultan. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan asosiatif. Teknik analisis data yang digunakan adalah uji instrumen, uji asumsi klasik, analisis regresi linier, analisis koefisien korelasi, analisis koefisisen determinasi, uji hipotesis. Hal ini dibuktikan dengan hasil uji hipotesis stres kerja diperoleh nilai thitung 5.212 > ttabel 1.663 dan diperkuat oleh nilai ρ value < Sig.0,05 atau nilai signifikansi < 0,05 (0,000 < 0,05) disiplin kerja diperoleh nilai thitung 5.881 > ttabel 1.663 dan diperkuat oleh nilai ρ value < Sig.0,05 atau nilai signifikansi < 0,05 (0,000 < 0,05) . Hasil penelitian stres kerja dan disiplin kerja secara simultan berpengaruh positif dan signifikan terhadap kinerja karyawan pada PT. Pelni (Persero) Kantor Pusat Jakarta Pusat ditunjukkan oleh persamaan regresi regresi linear berganda Y = 7.628 + 0.361X1 + 0.459X2. Hal ini dibuktikan dengan hasil uji hipotesis secara simultan diperoleh nilai Fhitung (57.964 > Ftabel 3.11) dan diperkuat oleh nilai signifikansi < 0,00 (0,000 < 0,05). Hasil uji koefisien determinasi variabel stres kerja dan disiplin kerja memberikan pengaruh sebesar 59% terhadap kinerja karyawan pada PT. Pelni (Persero) Kantor Pusat Jakarta Pusat.
Co-Authors Suhaila Husna Samosir Susanti, Fahmi