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All Journal JURNAL KOLABORASI JURNAL ILMU PEMERINTAHAN Policy & Governance Review Indonesian Governance Journal : Kajian Politik-Pemerintahan
Chiang, Li-Chun
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Arts Humanities Decision Sciences, Operations Research & Management Social Sciences Other

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Reinforcing Strategy for Micro, Small, and Medium Enterprises (Msmes) Through The Twitter Account of The Ministry of Cooperatives and Smes and Using The Hashtag #UMKMBangkit in Indonesia Fridayani, Helen Dian; Eko Atmojo, Muhammad; Chiang, Li-Chun
Jurnal Ilmu Pemerintahan : Kajian Ilmu Pemerintahan dan Politik Daerah Vol. 8 No. 2 (2023)
Publisher : Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/jip.8.2.2023.161-174

Abstract

The global COVID-19 pandemic is a challenge, especially for the Indonesian government in various sectors, one of which is the MSME sector. Considering the MSMEs are one of the largest contributors to GDP in Indonesia, the government must seek to have an appropriate and effective MSME recovery strategy. One of them is the delivery of information related to COVID-19 using social media because this big pandemic also produces various information that can create tension for the community. Therefore, there is a need for effective and appropriate government communication to the community regarding the recovery of MSMEs. Hence, the purpose of this research is to look at the MSME recovery strategy through the @KemenKopUKM Twitter account with the dissemination of actual and valid information to support the development of MSMEs in Indonesia. This can be seen by knowing the intensity of government communication and seeing the relationship between government communication interactions through the Twitter account @KemenKopUKM. This study uses a qualitative research approach and data analysis is processed with the help of NVivo 12 Plus software. The data was obtained through the Twitter account @KemenKopUKM and saw the hashtag #UMKMBangkit. From the results of the study, it was found that the communication built by the government during the COVID-19 pandemic through the Twitter account @KemenKopUKM was active and effective in conveying information to the public related to the development of MSMEs during the pandemic, for example, marketing, how to get capital, digitalization workshops for MSMEs, and many more
The Investigated Study of the COVID-19 Pandemic's Affect on Micro-Enterprises in Yogyakarta Province, Indonesia Fridayani, Helen Dian; Chiang, Li-Chun
INDONESIAN GOVERNANCE JOURNAL : KAJIAN POLITIK-PEMERINTAHAN Vol 6 No 1
Publisher : Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/igj.v6i1.86

Abstract

This research shall contribute to the growth of appropriate support frameworks for micro-entrepreneurs to thrive during and after a crisis through associated entrepreneurial development organizations. The coronavirus (COVID-19) pandemic has undeniably had an impact on the world economy and surroundings. Micro-enterprises, particularly in developing countries, have been hit hard by the COVID-19 outbreak. This paper employs personal insight and investigates the emergency situations management strategy throughout most of the pandemic COVID-19 outbreaks from the standpoint of micro-entrepreneurs. It is critical to investigate how micro-entrepreneurs deal with crises and what decisions they make to ensure the survival of their businesses. The results of participant observation shed light on microenterprises' business survival strategy and recovery plan during and after a crisis. According to the findings of this study, the impact of the COVID-19 pandemic was felt the most in Gunung Kidul and Kulon Progo in the Province of Yogyakarta. Aside from being remote from the city center, access to technology is also limited. In contrast to the more advanced cities of Yogyakarta, Bantul, and Sleman. Our research has suggested that micro-enterprise owners and other stakeholders reconsider their business strategies, including crisis scenarios and business continuity plans to virtually sustain customers in order to improve long-term development. We also suggest additional research areas to improve the successful digital transformation of micro-enterprises following the COVID-19 pandemic.
The Corruption Formula: Possibilities of Corruption in Government Service Delivery in Liberia P. Nyeleker, Kerkulah; Dian Fridayani, Helen; Chiang, Li-Chun
Policy & Governance Review Vol 9 No 3 (2025): September
Publisher : Indonesian Association for Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/pgr.v9i3.1024

Abstract

Corruption in government services has become a relevant topic of study. This study examines the possibility of corruption in Liberian government services. Previous analyses are still limited to identifying the specific possibilities driving corruption in government services in developing countries. This study uses a qualitative method with a case study approach guided by the Corruption Formula theory across three indicators: monopoly of power (M), discretion by officials (D), and lack of accountability (A), expressed as C=M+D-A. PPrimary data were collected through in-depth interviews with key informants. Secondary data were collected from documentation, journals, newspapers, etc., and analyzed using NVIVO 12 Plus software. The findings revealed the following: (1) service providers have a high monopoly over services, as they often use their dominant positions for personal gain; (2) there is a lot of discretion by officials, giving them the freedom to manipulate systems and engage in illicit activities without clear oversight; and (3) there is limited accountability to hold individuals and institutions answerable for their actions, as officials constantly engage in wrongdoings without facing legal consequences. This study closes the gap in understanding corruption in government services with evidence from Liberia, emphasizing the need for policymakers to enhance the integrity of public services.
Mobilitas Cerdas dalam Kerangka Kota Pintar: Penilaian Dampak Sosial Transformasi Digital di Kawasan Perkotaan Indonesia Tanjung, Abda’u; Nurmandi, Achmad; Fridayan, Helen Dian; Chiang, Li-Chun
Kolaborasi : Jurnal Administrasi Publik Vol. 11 No. 3 (2025): Desember 2025
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/cc7yxc24

Abstract

Rapid urbanization and population growth in Indonesia have intensified challenges in urban mobility, particularly traffic congestion and the inefficiency of public transportation systems. In response, the concept of smart mobility, embedded within the broader smart city framework, has emerged as a technologically and policy-oriented strategy. This study aims to examine the social impacts of digital transformation in urban mobility across major Indonesian cities by employing the smart mobility indicators developed by Giffinger, which include local accessibility, (inter)national accessibility, the availability of ICT infrastructure, and the presence of sustainable, innovative, and safe transportation systems. Using a qualitative research design, this study analyzes 179 online news articles and academic publications relevant to these four indicators, supported by data analysis tools such as NVivo 12 Plus and crosstab visualizations. The findings demonstrate that digital mobility transformation has significantly influenced societal behavior, enhanced inclusivity in transportation services, and improved the overall quality of life for urban residents. Cities such as Jakarta, Surabaya, and Semarang exhibit more advanced implementations of smart mobility, whereas other regions continue to face barriers related to infrastructure disparities, digital literacy limitations, and insufficient stakeholder collaboration. Furthermore, despite notable progress, the study identifies emerging challenges, including persistent digital inequality and weak integration between local governments and private-sector actors. The study concludes that the success of smart mobility initiatives depends not only on technological readiness but also on institutional capacity, equitable access, and active community participation.
Co-Authors Achmad Nurmandi Dian Fridayani, Helen Eko Atmojo, Muhammad Fridayan, Helen Dian Helen Dian Fridayani, Helen Dian P. Nyeleker, Kerkulah Tanjung, Abda’u