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All Journal Journal of Social and Policy Issues Publicness: Journal of Public Administration Studies JURNAL ILMU SOSIAL DAN ILMU POLITIK, STISIPOL RAJA HAJI
Noeridha, Neelam
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Humanities Social Sciences

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Inovasi Pelayanan Publik Berbasis Teknologi Informasi Digital pada Kantor Kementerian Agama Kabupaten Karimun Noeridha, Neelam
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 5 No. 1 (2023): Jurnal Ilmu Sosial dan Ilmu Politik
Publisher : STISIPOL Raja Haji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56552/jisipol.v5i1.116

Abstract

Abstract   The problem of a far span of control and having to be reached using sea transportation in access services is one of the problems in the process of providing public services at the Karimun Regency Ministry of Religion Office located in Tanjung Balai Karimun. The development of Digital Information Technology-based Public Service Innovations at the Office of the Ministry of Religion of Karimun Regency was carried out as a form of implementation of the Integrity Zone (ZI) to improve the quality of public service delivery, especially considering the location of the Karimun Regency area which consists of districts separated by the sea. The purpose of this study was to determine the forms of development of Digital Information Technology-based Public Service Innovations at the Karimun Regency Ministry of Religious Affairs Office. This research uses the literature study method on literature related to research problems. The results showed that the forms of Digital Information Technology-based Public Service Innovation at the Office of the Ministry of Religion of Karimun Regency are PTSP Zuriah Smart Online, Hajj Database System, Mail Management Information System, Employee E-Kinerja, Cooperation Information System of the Ministry of Religion of Karimun Regency and Disdukcapil of Karimun Regency (SIKECAP), Integrated Data Information System (SI DATIN), TTE (Electronic Signature), and Public Complaint Application (Whistleblowing System Application). Abstrak Permasalahan rentang kendali yang jauh dan harus ditempuh menggunakan transportasi laut dalam mengakses pelayanan menjadi salah satu penyebab rendahnya kualitas pelayanan publik pada Kantor Kementerian Agama Kabupaten Karimun yang terletak di Tanjung Balai Karimun. Pengembangan Inovasi Pelayanan Publik berbasis Teknologi Informasi Digital pada Kantor Kementerian Agama Kabupaten Karimun dilakukan sebagai bentuk implementasi Zona Integritas (ZI) dengan tujuan untuk meningkatkan kualitas penyelenggaraan pelayanan publik, terutama mengingat letak wilayah Kabupaten Karimun yang terdiri dari kecamatan-kecamatan yang terpisahkan oleh lautan. Tujuan dari penelitian ini adalah untuk mengetahui bentuk-bentuk pengembangan Inovasi Pelayanan Publik berbasis Teknologi Informasi Digital pada Kantor Kementerian Agama Kabupaten Karimun. Penelitian ini menggunakan metode Studi Kepustakaan terhadap literatur yang berkaitan dengan masalah penelitian. Hasil penelitian menunjukkan bahwa bentuk-bentuk Inovasi Pelayanan Publik berbasis Teknologi Informasi Digital pada Kantor Kementerian Agama Kabupaten Karimun adalah PTSP Zuriah Smart Online, Sistem Database Haji, Sistem Informasi Manajemen Surat, E-Kinerja Pegawai, Sistem Informasi Kerja Sama Kementerian Agama Kabupaten Karimun dan Disdukcapil Kabupaten Karimun (SIKECAP), Sistem Informasi Data Terintegrasi (SI DATIN), TTE (Tanda Tangan Elektronik), dan Aplikasi Pengaduan Publik (Aplikasi Whistleblowing System).
Adoption of Mobile Paspor (M-Paspor) Innovation in Island Communities: A Unified Theory of Acceptance and Use of Technology Approach (Study at The Immigration Office Class II TPI Tanjung Balai Karimun) Noeridha, Neelam; Safitri, Dian Prima; Alfiandri, Alfiandri
Journal of Social and Policy Issues Vol. 5 No. 2 (2025): April-June
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/jspi.v5i2.463

Abstract

Community adoption of public service innovations is an important element in determining the success of the implementation of these innovations. This study aims to analyze the factors that influence community adoption of M-Paspor. The author uses the UTAUT model to identify aspects of M-Paspor adoption by using the variables of performance expectancy, effort expectancy, social influence, and facilitating conditions to see people's desire to adopt M-Paspor in the passport service process at the Tanjung Balai Karimun Immigration Office. This research is associative research with a quantitative approach. Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis and SmartPLS 4.1.0.2 applications were used to analyze the research data. The results showed that performance expectancy, social influence, and facilitating conditions have a positive and significant effect on behavioral intentions to adopt M-Paspor. Meanwhile, effort expectancy have no effect on behavioral intentions to adopt M-Passports. The conclusion is that the intention, willingness, and desire of the people of Karimun Regency to adopt M-Paspor are influenced by three factors, namely the perceived benefits and added value of using M-Paspor, encouragement and advice from the social environment regarding the use of M-Paspor, and the availability of facilities that support the use of M-Paspor.
Strategi Peningkatan Pendapatan Asli Daerah (PAD) Melalui Penggalian Potensi Ekonomi Daerah di Provinsi Kepulauan Riau Noeridha, Neelam; Nadia, Nadia
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 2 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i2.100

Abstract

The strategic geographic location accompanied by the potential of great economic resources is a supporting factor for the Riau Islands economy. However, the advantage has not been utilized optimally by the Riau Islands Provincial Government. The low contribution of the original regional income (PAD) on APBD of the Riau Islands Province shows the high level of reference in the reference of the Riau Islands regard to the balance fund from the central government. The purpose of this study is to learn the strategy of the Government of Riau Islands Province to increase the original revenue, using the library study method of literature relating to the research issues. The results showed that the Riau Islands had a very abundant economic potential, so if ultimately utilized will have a positive impact on the increase in the original revenue (PAD). The Riau Islands Provincial Government needs to optimize the original revenue with the development of the economic potential of the Riau Islands by establishing local-based operating business (BUMD) based on local economic potential and focused on superior economic sectors and potential economic sectors to be developed.
Co-Authors Alfiandri, Alfiandri Nadia Nadia Safitri, Dian Prima