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All Journal IndoMath: Indonesia Mathematics Education Journal of Islamic Economic Laws
Afifah, A
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Religion Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Mathematical Reasoning Based on Gender: Mapping The Literature By Bibliometric Analysis Afifah, A; Maarif, samsul
IndoMath: Indonesia Mathematics Education Vol 5, No 2 (2022)
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/indomath.v5i2.1

Abstract

This study aims to analyze the literature review based on the analytic database on google scholar about mathematical reasoning related to gender. A total of 200 papers on mathematical reasoning were published in the harzing data base from 1959 to 2021 and analyzed through a bibliometric analysis approach. Aggregation of bibliographies from sources, authors, countries, institutions, publications and co-occurrence of authors' keywords were analyzed and visualized through VOSViewer software. Mathematical reasoning is heavily influenced by other things, one of which is related to gender differences in it. The results from the bibliometric data of the Harzing Application and VOSViewer that there is a distribution related to mathematical reasoning is very closely related to the key words difference, mathematical reasoning ability, reasoning, reasoning ability, mathematical ability, boy, girl, female, and male. The journal that has a lot of research on mathematical reasoning based on gender is the Journal of Educational Psychology, an institution that researches a lot on mathematical reasoning based on gender is the American Psychological Association. And the country that has researched the most on mathematical reasoning is the United States.
Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty Afifah, A; Kurniawati, Nurul Alfiah
Journal of Islamic Economic Laws Vol 4, No 2: July 2021
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jisel.v4i2.15089

Abstract

Strengthening Islamic banking funding is one of particular strategies in the Indonesian Islamic banking master plan for 2019-2024, as one of their expected outputs is to increase market share and customer satisfaction of Islamic banks. This study aims to identify influence of service quality dimensions on customer satisfaction and their impacts on customer loyalty in Islamic banks in Indonesia. This study used a quantitative approach. Its data were collected by an online questionnaire with five Likert scales randomly given to 136 customers from several Islamic banks who had direct transactions at the Islamic banks. The sampling technique of this study used a purposive sampling technique, and its analysis technique used Structural Equation Modeling based on Partial Least Square (SEM-PLS). The findings of this paper indicate that the dimensions of both compliance and responsiveness have significant influence on customer satisfaction and customer loyalty. Meanwhile, assurance, reliability, and empathy dimensions have no significant impacts on customer satisfaction and customer loyalty. Tangible dimension has significant influence on customer satisfaction but has no significant influence on customer loyalty. Customer satisfaction has a significant impact on customer loyalty.
Co-Authors Kurniawati, Nurul Alfiah Samsul Maarif