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Design of the Public Complaint Application for the Office of Public Works and Housing Department of Langkat Regency, North Sumatra Lubis, Zuheri; Ramadani , Fiqih Qodri
The Future of Education Journal Vol 4 No 2 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i2.435

Abstract

To date, the Langkat Regency Government still has to go to the PRPU office to complain from the public. This method of complaint will certainly take a little time and take a little time. Public complaint data is not stored as evaluation or preparation material for BAPPEDA. Information conveyed by the district government also takes a long time to reach the community. Even though basically now there is WhatsApp, people can also use WhatsApp messages to send evidence of incidents and so on. However, the complaint message will not be stored in its entirety, even several days after the message is received, it will easily be overwritten by other messages, making it difficult to find again. In connection with this problem, the researchers tried to design an application entitled Langkat Regency Community Complaints. In designing this application, the author used the Waterfall model SDLC method, which was carried out step by step according to the procedures in the Waterfall method. By producing a public complaints application, it can facilitate the process of managing and resolving public complaints at the Langkat Regency Public Works and Public Housing Service.
Design of a Fuzzy Mamdani Based Decision Support System for Fair Wage Determination of Palm Oil Workers Lubis, Zuheri; Sriani, Sriani
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.1059

Abstract

Wage determination in palm-oil plantations often relies on subjective assessments, which may lead to inconsistencies, unfair practices, and disputes between workers and management. To address this issue, this study proposes the application of the Fuzzy Mamdani method as a decision support system for determining plantation workers’ wages. The main objective is to design and implement a fuzzy-based model that provides fair and transparent wage recommendations by integrating multiple worker performance criteria. The research was conducted at PT CSIL with a sample of 45 workers. Four key variables length of service, attendance, overtime, and work performance were formulated into linguistic variables with triangular membership functions. A fuzzy rule base, developed in collaboration with domain experts, was used to perform Mamdani inference with centroid defuzzification. Data were obtained from company records and validated using comparisons with the actual wage distribution determined by the payroll department. The results show that the system recommendations were consistent with the company’s wage decisions for 40 out of 45 workers, representing an agreement rate of 88.9%. This demonstrates that the Fuzzy Mamdani method can effectively reduce subjectivity and improve fairness in wage determination. In conclusion, the proposed system provides a reliable tool to support payroll decision-making in plantation settings. The implications suggest that broader adoption of fuzzy-based models can enhance transparency and worker satisfaction in agricultural wage systems.
PERAN UMKM LOKAL DALAM PENGEMBANGAN KERAJINAN LIDI DARI PELEPAH SAWIT UNTUK MENINGKATKAN EKONOMI MASYARAKAT DESA RAJA TENGAH Lubis, Zulpahmi; Ramadini, Amelia; Sari, Anggy Permata; Yanzhuri, Mhd; Syarifudin, Zaini; Lubis, Zuheri; Arsyad, Agam; R, Salsabila Athirah.
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.34461

Abstract

Salah satu potensi utama sumber daya alam di Desa Raja Tengah adalah perkebunan kelapa sawit. Tanaman kelapa sawit memiliki banyak manfaat bagi manusia melalui berbagai produk olahannya. Salah satu bagian yang bisa dimanfaatkan adalah pelepah kelapa sawit. Karena minimnya pengetahuan masyarakat, pelepah kelapa sawit selama ini hanya dijual dalam bentuk lidi mentah. Padahal, lidi kelapa sawit dapat memberikan penghasilan tambahan jika diolah menjadi kerajinan yang bernilai jual tinggi baik dari segi ekonomi maupun estetika. Oleh karena itu, diadakan pelatihan kerajinan lidi kelapa sawit untuk membantu masyarakat mengolahnya menjadi produk anyaman yang bernilai jual. Metode yang digunakan dalam pelatihan ini adalah metode berbagi pengetahuan (knowledge sharing). Berbagi pengetahuan adalah kegiatan manajemen pengetahuan yang bertujuan untuk menyebarluaskan informasi, ide, pengalaman, atau keterampilan dari individu, departemen, atau organisasi agar dapat membentuk dasar bagi kerja sama. Hasil dari pelatihan ini adalah produk anyaman seperti piring dan tempat buah yang ramah lingkungan serta memiliki keunikan tersendiri. Produk kerajinan ini bernilai jual, kreatif, dan inovatif, sehingga berpotensi meningkatkan perekonomian dan kesejahteraan masyarakat.