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All Journal EkoBis ( Ekonomi & Bisnis ) Jurnal Ilmiah Manajemen Kesatuan
Hendrawan, Muhammad Ridho Nur Alamsyah
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Economics, Econometrics & Finance Social Sciences

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Use of ChatGPT to Improve Digital Enterprise Business Performance Hendrawan, Muhammad Ridho Nur Alamsyah; Ismail, Nurizal
Jurnal Ekonomi dan Bisnis Vol 25, No 1 (2024): JURNAL EKONOMI DAN BISNIS
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.25.1.152-163

Abstract

Artificial intelligence-based technologies, such as Chat GPT, are increasingly being applied in online businesses to improve business performance in businesses. This research uses qualitative research to explore the impact of using GPT Chat on online business performance among digital business actors using a phenomenology approach. In this research, data collection was carried out using a structured interview method. The data analysis method used in this research is thematic analysis. The results of data analysis show that using ChatGPT helps complete tasks faster, makes it easier to complete tasks, helps acquire new knowledge, helps acquire new skills, helps find innovative ideas, using ChatGPT can improve your service delivery to customers, helps identify problems faced by the company, helps in making decisions for the company, helps make better quality decisions and helps make more effective decisions.
Development of Digital Payment Systems in Indonesia Hendrawan, Muhammad Ridho Nur Alamsyah; Marits, Shofi Arofatul; Herman, Sebastian
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This research explores the dynamics and development of the digital payment system in Indonesia along with rapid technological transformation, including the growth of the digital finance industry and a shift in consumer behavior towards non-cash transactions. The aim of this research is to analyze the impact of the development of digital payment systems on the existence of cash in the digital economy era as well as reduce risks that may arise from the use of digital payment systems and prevent price increases due to the amount of cash in circulation. The method used in this research is a qualitative method with a phenomenological approach. Data was analyzed involving measuring and testing data by considering theoretical concepts related to the development of digital payment systems. The results of this research indicate that technological progress in the digital economy era, especially in the development of digital payment systems, has increased rapidly. The COVID-19 pandemic has accelerated the use of e-commerce and digital wallets, triggering digital transformation in the Micro, Small and Medium Enterprises (MSME) sector. Efforts from governments, regulators and service providers to maintain user security and privacy are important steps to build public trust in digital payments.
Co-Authors Herman, Sebastian Marits, Shofi Arofatul Nurizal Ismail