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All Journal Journal of Information Systems and Informatics Journal of Computer and Information Systems Ampera Jurnal Sains dan Teknologi
Sabila, Radhiya
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Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mathematics Mechanical Engineering

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Evaluasi Kinerja Sistem Informasi Menggunakan COBIT 4.1 Pada PT. Al Ahram Sarana Wisata Sabila, Radhiya; Zahra, Annisa Lusyani; Ada, Sesilia Tiara Rahayu; Anandi, Harits Hervandhito Putra; Gabriel, Gabriel; Mukaromah, Siti
Journal of Computer and Information Systems Ampera Vol. 5 No. 1 (2024): Journal of Computer and Information Systems Ampera
Publisher : APTIKOM SUMSEL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalcisa.v5i1.464

Abstract

Dalam era digital saat ini, teknologi informasi memegang peranan penting dalam mendorong kemajuan bisnis di berbagai sektor, termasuk industri sarana wisata. PT. Al Ahram Sarana Wisata, yang beroperasi di Indonesia, menawarkan layanan seperti akomodasi, tiket penerbangan, serta layanan ibadah haji dan umrah, adalah contoh perusahaan yang telah mengintegrasikan teknologi informasi dan sistem berbasis web dalam operasionalnya. Faktor-faktor kritis seperti pemeliharaan, pemantauan, dan pengelolaan teknologi informasi tidak hanya mendukung proses bisnis, tetapi juga esensial dalam mencapai tujuan bisnis perusahaan. Penelitian ini menggunakan domain Monitor dan Evaluate (ME) dari COBIT 4.1 untuk mengukur tingkat kematangan teknologi informasi di PT. Al Ahram Sarana Wisata. Penelitian ini bertujuan untuk mengevaluasi kematangan teknologi informasi berdasarkan proses pemeliharaan, pemantauan, dan pengelolaan, serta untuk menentukan seberapa jauh tingkat kematangan saat ini dibandingkan dengan tingkat kematangan yang diharapkan. Hasil penelitian ini diharapkan dapat memberikan wawasan dan rekomendasi untuk meningkatkan penerapan teknologi informasi di perusahaan, sehingga proses bisnis dapat berjalan lebih efisien dan efektif.
Evaluation Virtual Assistant Chatbot Acceptance with an Unified Technology Acceptance and Use of Technology-Based Model Sabila, Radhiya; Pratama, Arista; Safitri, Eristya Maya
Journal of Information System and Informatics Vol 6 No 2 (2024): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i2.744

Abstract

The virtual assistant chatbot in the MyTelkomsel application is a company's effort to achieve goals and improve business performance. Chatbot as a virtual assistant has advantages and disadvantages. Evaluating user acceptance of the Virtual Assistant Chatbot in the MyTelkomsel application is important to overcome so that users do not switch to using other products. One of the models used to evaluate user acceptance of information systems is the Unified Theory of Acceptance and Use of Technology (UTAUT). UTAUT is able to explain how the use of technology can be influenced by individual differences in use. The conclusion of this study is that the variables that influence the acceptance of the use of virtual assistant chatbots in the MyTelkomsel application consist of the greatest influence is shown in the effect of social influence on Behavioural intention with a value of 5,768. Then the second largest influence is the trust variable on behavioural intention with a value of 5,220. Meanwhile, the variable that has the smallest influence on behavioural intention is effort expectancy with a value of 5,134.
Analisis Pengaruh Adopsi Media Sosial Bagi Kinerja UMKM Kota Surabaya TOE Framework Farizd, Mohammad; Sabila, Radhiya; Martapura, Intania Rachman; Wulansari, Anita
Jurnal Sains dan Teknologi (JSIT) Vol. 3 No. 2 (2023): Mei - Agustus
Publisher : CV. Information Technology Training Center - Indonesia (ITTC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jsit.v3i2.863

Abstract

The purpose of this study is to analyse the impact of social media adoption on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Surabaya City. The approach used in this research is the Technology-Organisation-Environment (TOE) Framework which considers technological, organisational, and environmental factors that play a role in the adoption of social media by MSMEs. The method used in this research is a survey using a questionnaire as a tool to collect data. Respondents of this research are MSMEs in Surabaya City that have used social media in their business activities. The collected data were analysed through the use of regression analysis techniques to test the research hypothesis. The findings of this study indicate that social media adoption has a positive influence on the performance of MSMEs in Surabaya City. Technological factors have a positive influence on the adoption of social media by MSMEs. In addition, organisational factors also have a positive effect on social media adoption. On the environmental side, it also affects the adoption of social media by MSMEs in Surabaya City. This research shows that the implementation of social media can be an effective strategy for MSMEs in Surabaya City to improve their business performance. MSMEs need to pay attention to technological, organisational, and environmental factors in strengthening their social media adoption. In addition, the government and relevant stakeholders need to provide the necessary support and resources for MSMEs in adopting social media.
Co-Authors Ada, Sesilia Tiara Rahayu Anandi, Harits Hervandhito Putra Farizd, Mohammad Gabriel, Gabriel Martapura, Intania Rachman Pratama, Arista Safitri, Eristya Maya Wulansari, Anita Zahra, Annisa Lusyani