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Pengaruh Kualitas Jasa Layanan Terminal Pelabuhan Terhadap Kepuasan Penumpang Kapal Feri di Pelabuhan Penyeberangan Baubau Yusuf Jaya Saputra; Sayyid Ahmad; Maudhy Satyadharma
Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 1 No. 3 (2023): Juli : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/wawasan.v1i3.1082

Abstract

The Baubau Crossing Port as one of the ports managed by the Provincial Government of Southeast Sulawesi plays a vital and important role in encouraging the movement of people and goods in and out of Baubau City. This research was conducted to analyze the influence of the quality of port terminal services on the satisfaction of ferry passengers at the Baubau Crossing Port. The sample of this research is 60 passengers with accidental sampling system. The results of the study concluded that there was a positive and significant influence between the quality of port terminal services and the level of satisfaction of ferry passengers at the Baubau Crossing Port.
ANALISIS PENGELOLAAN ASET DESA BERDASARKAN PERATURAN MENTERI DALAM NEGERI NOMOR 1 TAHUN 2016 Dewi Suci Muthiara Rachman; Yusuf Jaya Saputra; Hafsah Eka Safutri Said
Sigma: Journal of Economic and Business Vol 7 No 2 (2024): Sigma : Journal of Economic and Business
Publisher : STIE ENAM ENAM KENDARI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis proses pengelolaan aset desa berdasarkan Peraturan Menteri Dalam Negeri Nomor 1 Tahun 2016 pada Desa Lerepako Kabupaten Konawe Selatan dan faktor-faktor penyebab proses pengelolaan aset desa tidak berjalan optimal. Penelitian ini menggunakan metode deskriptif kualitatif dengan data yang digunakan bersumber dari data primer berupa wawancara dan data sekunder melalui dokumentasi. Hasil penelitian ini menunjukkan bahwa proses pengelolaan aset desa pada Desa Lerepako Kabupaten Konawe Selatan sudah baik, tetapi belum sepenuhnya sesuai dengan Peraturan Menteri Dalam Negeri Nomor 1 Tahun 2016 tentang Pengelolaan Aset Desa. Sedangkan faktor-faktor penghambat pengoptimalan proses pengelolaan aset desa pada Desa Lerepako Kabupaten Konawe Selatan disebabkan karena kompetensi SDM yang masih kurang baik, kurangnya komunikasi tentang penerapan regulasi pengelolaan aset desa, beberapa aset desa belum memiliki kepastian hukum kepemilikan aset, pelaksana yang belum patuh pada aturan pengelolaan aset desa, serta adanya pihak lain yang mengklaim tanah secara sepihak, keahlian pengelola kegiatan dalam proses penatausaahan aset desa, serta serta komitmen organisasi belum berjalan dengan maksimal. This research aims to identify and analyze the village asset management process based on the Regulation of the Minister of Home Affairs Number 1 of 2016 in Lerepako Village, South Konawe Regency, and the factors causing the village asset management process to not run optimally. This research uses a qualitative descriptive method with data sourced from primary data in the form of interviews and secondary data through documentation. The results of this study indicate that the village asset management process in Lerepako Village, South Konawe Regency, can be considered good but not fully in accordance with the Regulation of the Minister of Home Affairs Number 1 of 2016 concerning Village Asset Management. The inhibiting factors for optimizing the village asset management process in Lerepako Village, South Konawe Regency, are due to the still inadequate competence of human resources, lack of communication about the implementation of village asset management regulations, some village assets lacking legal certainty of ownership, the implementers' non-compliance with village asset management regulations, as well as other parties unilaterally claiming land. Additionally, the expertise of activity managers in the village asset administration process and the organizational commitment have not been fully maximized.