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THE INFLUENCE OF CONSUMER REVIEWS AND ONLINE PAYMENT SYSTEMS CASH ON DELIVERY (COD) AGAINST TRUST CONSUMERS IN PURCHASES PRODUCTS ON APPLICATION SHOPEE Suci Rahmadani; Buyung Romadhoni; Sherry Adelia Natsir Kalla
International Journal of Economic Research and Financial Accounting Vol 2 No 3 (2024): IJERFA APRIL 2024
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijerfa.v2i3.119

Abstract

This research is a type of quantitative research with the aim of determining the Effect of Consumer Reviews and Cash On Delivery (COD) online payment systems on consumer confidence in purchasing products on the Shopee Application. The type of data used in this study is quantitative data obtained from questionnaires distributed and related to the problem studied. Data collection is carried out by observation and distribution of questionnaires. In this study, the data sources used in data collection include primary data and secondary data. The research instrument used in this study was using the Likert scale method. The results showed data using statistical calculations through the Statistical Package for the Social Science (SPSS) application version 25 regarding the Effect of Consumer Reviews and the Cash On Delivery (COD) online payment system on consumer confidence in purchasing products on the Shopee Application which has been discussed from the previous chapter, the author draws important conclusions, namely consumer reviews and cash on delivery. This means that consumer reviews have a positive and significant effect on the Cash on Delivery payment system in purchasing products on the Shopee application.
DESCRIPTION OF MANASIK UMROH GUIDANCE TOWARDS INDEPENDENCE OF THE JAMAAH PT. MEIDA WISATA TOUR & TRAVEL MAKASSAR CITY Uswatun Khasanah; Ruliaty, Ruliaty; Sherry Adelia Natsir Kalla
International Journal of Economic Research and Financial Accounting Vol 2 No 3 (2024): IJERFA APRIL 2024
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijerfa.v2i3.132

Abstract

This study discusses the description of Umrah management guidance on the independence of PT. Meida Wisata Tour & Travel, which is motivated by the phenomenon of independence of Umrah pilgrims is the purpose of holding the Hajj. This study aims to describe the implementation of manasik guidance in realizing independent Umrah pilgrims at PT. Meida Tours Tour & Travel. Then the method used is descriptive qualitative. Data collection techniques in this study used interview, documentation, and observation methods. The source of data taken from the supervisor of Umrah manasik, and Umrah pilgrims PT. Meida Wisata Tour & Travel Makassar City. The results of this study show that first, the form and process of implementing the guidance of Umrah management of PT. Meida Wisata Tour & Travel Makassar City is good. Second, the implementation of manasik guidance in realizing the independence of PT. Meida Wisata is in accordance with the indicators of independence, where these indicators include: 1) understand the teachings and prohibitions prohibiting performing Hajj properly, 2) be able to maintain his health and safety, 3) meet his own needs during the process of performing Umrah until he returns to his homeland.
The Influence Of Product And Service Quality On Customer Satisfaction At Tirta Jeneberang Regional Water Company (PDAM) In Gowa Regency Rahmat Herman; Buyung Romadhoni; Sherry Adelia Natsir Kalla
International Journal of Economic Research and Financial Accounting Vol 3 No 1 (2024): IJERFA OCTOBER 2024
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijerfa.v3i1.221

Abstract

This research is a quantitative descriptive study aimed at understanding and analyzing the Influence of Product and Service Quality on Customer Satisfaction at the Tirta Jeneberang Regional Water Company (PDAM) in Gowa Regency. The methods used in the research include observation, questionnaires, and documentation. The population and sample used in this study consist of 94 respondents, with data analysis performed using multiple linear regression analysis processed with the aid of Statistical Product and Service Solutions (SPSS) Version 27 software. Based on the results of this study, the t-test results obtained for variable (X1) against variable (Y) show that the t-value is greater than the t-table value, with a calculated value of 4.396 > 0.202 and a significance value of 0.001, which is less than the alpha value of 0.05 (0.001 < 0.05). From these values, it can be concluded that variable (X1) has a positive and significant effect on variable (Y) at the Tirta Jeneberang Regional Water Company (PDAM) in Gowa Regency.  Similarly, the t-test results for variable (X2) against variable (Y) show that the t-value is greater than the t-table value, with a calculated value of 9.723 > 0.202 and a significance value of 0.000, which is less than the alpha value of 0.05 (0.000 < 0.05). From these values, it can be concluded that variable (X2) has a positive and significant effect on variable (Y) at the Tirta Jeneberang Regional Water Company (PDAM) in Gowa Regency.
The Influence of Price and Promotion on Consumer Preferences for Eco-Friendly Products at PT Karya Rappo Indonesia in Makassar City Taufiqurrahman; Aulia; Sherry Adelia Natsir Kalla
Dinasti International Journal of Management Science Vol. 6 No. 4 (2025): Dinasti International Journal of Management Science (March - April 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i4.4243

Abstract

This study aims to analyze the effect of price and promotion on consumer preferences for environmentally friendly products at PT Karya Rappo Indonesia in Makassar City. The research population is consumers who have purchased environmentally friendly products from PT Karya Rappo Indonesia in Makassar City. The population size cannot be determined with certainty due to the continuous increase in consumers. Determination of the sample size using the Malkhotra formula with the approach of the number of variables multiplied by 5, so that 120 respondents were obtained. The study used a quantitative approach with data collection through questionnaires. The results showed that the price (X1) and promotion (X2) variables had a positive and significant effect <0.05 on consumer preferences (Y) for environmentally friendly products. The promotion variable has a more dominant influence with a regression coefficient of 0.489 than the price variable with a regression coefficient of 0.425.