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Analyzing Technology Acceptance Model for Lombok Traditional Food Restaurant in GoFood Application Bimantari, Joselina Rizki; Alamsyah, Noor; Murpratiwi, Santi Ika
Jurnal Nasional Pendidikan Teknik Informatika : JANAPATI Vol. 13 No. 2 (2024)
Publisher : Prodi Pendidikan Teknik Informatika Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/janapati.v13i2.74816

Abstract

During the COVID-19 pandemic, Lombok Island, known for its stunning natural beauty, faced significant challenges in its culinary industry, resulting in a drastic decline in revenue and tourist visits. Embracing technological solutions, particularly through food delivery apps like GoFood, became pivotal in overcoming these obstacles. These apps not only sustained local restaurants during the pandemic but also preserved Lombok's distinctive cuisine, such as Sate Rembiga. Beyond pandemic resilience, GoFood played a crucial role in balancing global technological advancements and supporting daily activities. The aim of this research is to employ the Technology Acceptance Model (TAM) using Partial Least Square (PLS) approach to analyze the adoption of the GoFood application among owners of traditional Lombok cuisine restaurants, particularly focusing on the impact of the COVID-19 pandemic. This research method is designed to assess the extent of acceptance and adoption of GoFood among these restaurant owners during the pandemic, identifying key factors influencing their technological acceptance. The results of this research offer insights into the dynamics of technology acceptance within Lombok's culinary sector amid external changes such as the pandemic. In conclusion, understanding these dynamics can inform strategies to enhance the utilization of food delivery apps in traditional culinary businesses, ensuring resilience and adaptation in the face of unforeseen challenges.
Analyzing Blockchain Adoption for Copyright Certification in Lombok's Woven Industry: An Extended TAM Perspective Bimantari, Joselina Rizki; Wijayanto, Heri; Widiartha, Ida Bagus Ketut; Afwani, Royana
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 2 (2025): JUTIF Volume 6, Number 2, April 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.2.4366

Abstract

This research explores the Extended Technology Acceptance Model (TAM) and Partial Least Squares Structural Equation Modelling (PLS-SEM) to investigate the acceptability of blockchain-based digital copyright certification among traditional woven fabric SMEs (Small and Medium Enterprises) in Lombok. This research develops a blockchain-based certification system using NFTs, IPFS, and ECDSA to secure ownership, metadata, and authentication of traditional woven fabrics in Lombok. The problem addressed is the lack of understanding and acceptance of blockchain technology for copyright certification among SMEs, which can impede the protection of their innovations. The aim of this study is to analyze the variables that influence this technology's acceptance and to provide strategies for increasing its adoption. This study explores blockchain-based copyright certification adoption among Lombok's woven fabric SMEs using an Extended TAM with novel variables: Perceived Trust, Privacy, and Government Regulations. Findings from PLS-SEM reveal these, alongside traditional TAM factors, significantly impact adoption. By addressing digital literacy gaps and regulatory challenges, this research provides insights into promoting blockchain adoption through targeted training and outreach, contributing to innovation protection for traditional artisans. A quantitative method was implemented with a validated and reliable surveys distributed both online and offline to SMEs in three main woven villages in Lombok. Data analysis using PLS-SEM revealed significant impacts of perceived usefulness (PU), perceived ease of use (PEOU), Perceived Trust (PT), Government Regulations (GR), Perceived Protection (PP), attitude towards using (ATU), and behavioral intention to use (BITU) on the acceptance of blockchain technology. This study concludes that TAM factors are crucial in evaluating these SMEs' acceptance of blockchain-based copyright certification. Recommendations are provided to enhance SMEs understanding and skills in applying this technology through targeted training and outreach.
PENGEMBANGAN WEBSITE SURVEI KEPUASAN PENGGUNA RUMAH SAKIT UMUM DAERAH KOTA MATARAM: Design and Development of User Satisfaction Survey at RSUD Kota Mataram Bimantari, Joselina Rizki; Ratnasari, Dwi; Ridwan, Lalu Muhammad
Jurnal Begawe Teknologi Informasi (JBegaTI) Vol. 5 No. 2 (2024): JBegaTI
Publisher : Program Studi Teknik Informatika, Fakultas Teknik Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jbegati.v5i2.1092

Abstract

Pelayanan kesehatan berkualitas dan memuaskan merupakan elemen vital dalam aspek perawatan pasien. Rumah Sakit bertanggung jawab menyediakan layanan yang aman, efektif, dan sesuai kebutuhan pasien. Oleh karena itu, survei kepuasan pasien menjadi relevan dalam konteks rumah sakit. Namun, studi ini mengungkapkan kekurangan dalam layanan survei kepuasan di Website Rumah Sakit Umum Daerah (RSUD) Kota Mataram. Walaupun ada aplikasi mobile SiPasti RSUD Kota Mataram yang memfasilitasi pengaduan pengguna, keterbatasan ini menghambat pengguna yang ingin memberikan tanggapan atau saran secara online. Terutama, ketersediaan aplikasi hanya pada platform Android menjadi kendala. Banyak pengguna mengeluhkan hal ini dan menyatakan perlunya peningkatan layanan survei di website rumah sakit. Sebagai solusi, disarankan agar Rumah Sakit Umum Daerah Kota Mataram mengembangkan Halaman Survei Kepuasan Pengguna Berbasis Web untuk mengatasi kendala tersebut. Dari pengabdian yang telah dilakukan, dihasilkanlah sebuah web survei yang telah menjadi prototype bagi pihak rumah sakit untuk mengembangkan halaman survei dari RSUD Kota Mataram. Dengan adanya sistem ini, pengguna dapat memberikan masukan dan saran terhadap pihak rumah sakit secara lebih personal yang akan dapat meningkatkan pelayanan di RSUD Kota Mataram.