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All Journal Journal of Computer Science and Information Technology Journal of Data Analytics, Information, and Computer Science (JDAICS)
Saputro, Indrawan Adi
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Mathematics Social Sciences Other

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PERANCANGAN UI/UX APLIKASI PENJUALAN TIKET BUS Kurniawan, Twojar Shahirul; Gondowastradmojo, Agus; Saputro, Indrawan Adi
Journal of Computer Science and Information Technology Vol. 2 No. 3 (2025): Juni
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jcsit.v2i3.2192

Abstract

The design of UI/UX in a bus ticket booking application aims to enhance user experience by providing a more intuitive interface, easier navigation, and more interactive features. This study applies the User-Centered Design (UCD) method, which focuses on user needs through several stages, including user research, requirement analysis, prototyping, and user testing. Data were collected through surveys, interviews, and observations to understand user preferences and common issues faced in online bus ticket booking. The findings indicate that most users feel more comfortable with the newly developed design, particularly regarding the interactive seat selection feature and the more efficient booking process. Testing results show that 80% of users find the new design easier to use compared to previous applications, while 90% of users are satisfied with the clearer seat selection visualization. The study concludes that implementing a UCD-based design can significantly improve efficiency and user satisfaction in using bus ticket booking applications
PERANCANGAN UI/UX APLIKASI PEMESANAN TIKET OBJEK WISATA UMBUL KAPILALER DI KLATEN BERBASIS WEBSITE Mubarok, Muhammad Wildan; Saputro, Indrawan Adi
Journal of Data Analytics, Information, and Computer Science Vol. 2 No. 3 (2025): Juli
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jdaics.v2i3.2836

Abstract

Kemajuan teknologi digital yang semakin pesat memberikan pengaruh besar terhadap sektor pariwisata, khususnya dalam sistem reservasi tiket wisata. Umbul Kapilaler, sebagai salah satu objek wisata air di Klaten, memerlukan solusi digital untuk meningkatkan pelayanan bagi para pengunjung. Penelitian ini bertujuan merancang antarmuka pengguna (UI) dan pengalaman pengguna (UX) untuk aplikasi pemesanan tiket berbasis website menggunakan pendekatan User-Centered Design (UCD). Metode ini menitikberatkan pada kenyamanan dan kebutuhan pengguna melalui tahapan analisis, perancangan, evaluasi, dan implementasi. Hasil perancangan aplikasi menunjukkan kemudahan dalam proses pemesanan tiket, penyajian informasi terbaru, dukungan berbagai metode pembayaran, serta peningkatan interaksi pengguna. Berdasarkan hasil evaluasi, mayoritas pengguna merasa aplikasi ini mudah digunakan dan informatif. Dengan demikian, perancangan UI/UX ini diharapkan dapat meningkatkan kualitas layanan dan menarik lebih banyak wisatawan, baik dari dalam negeri maupun luar negeri.
Co-Authors Gondowastradmojo, Agus Kurniawan, Twojar Shahirul Mubarok, Muhammad Wildan