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Tinjauan Hukum Ekonomi Syariah terhadap Akad Pembulatan Timbangan Pada Jasa Pengiriman Barang Rachmawati, Andini; Awalia, Fadhila Tianti Mudi; Aqidah, Nurul
el hisbah Journal of Islamic Economic Law Vol 4 No 1 (2024)
Publisher : Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/elhisbah.v4i1.7972

Abstract

The development of e-commerce in Indonesia has also driven the growth of the shipping industry, including J&T Express, which is present with an innovative distribution system and shipping tariff determination based on rounding of the weight of the goods. The method of determining the tariff through rounding of weight creates the potential for a discrepancy between the actual weight of the goods and the tariff charged to consumers, thus potentially creating injustice in transactions. This study aims to analyze the implementation of the contract in the practice of rounding off the scales at J&T Express and to examine its compliance with the principles of Islamic economic law. This study uses a qualitative and conceptual approach. Data collection techniques are carried out through observation, in-depth interviews with the management and customers of the J&T Express Madiun branch, and documentation of the shipping tariff determination policy. The data obtained are analyzed descriptively-analystically using the theory of the ijarah contract in Islamic economic law. The results of the study indicate that the practice of rounding off the weights in the J&T Express Madiun branch delivery service is generally in accordance with the principles of Islamic economic law, because the pillars and valid requirements of the ijarah contract have been fulfilled, the determination of the ujrah is based on an agreement between the service provider (mu'jir) and the service user (musta'jir), the existence of the principle of justice in the implementation of transactions, and the achievement of benefits for the parties to the contract. In addition, consumers did not object to the rounding system, and the ujrah agreement was considered not to contain elements of exploitation.
How Aware is Generation Z of Waqf? A Quantitative Study on Maqashid among Indonesian Muslim Students Rachmawati, Andini; Rofiqo, Azidni; Mudi Awalia, Fadhila Tianti; Aqidah, Nurul
Ulul Albab: Jurnal Studi dan Penelitian Hukum Islam Vol 8, No 1 (2024): Vol. 8, No 1, October 2024
Publisher : Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/jua.v8i1.38478

Abstract

This study aims to measure the influence of waqf literacy, relative advantage, religiosity, and attitude on waqf intention among Generation Z, specifically Muslim university students in Indonesia. The respondents were 505 Gen-Z students, specifically Muslim students born between 1996 and 2012 in Indonesia who have ever donated to waqf, with primary data collected through questionnaires and analyzed using the Structural Equation Modelling-Partial Least Squares (SEM-PLS) technique. In addition, the data were also analyzed using maqashid sharia theory to see the impact of waqf benefits on individuals and society in general. The results show that waqf literacy, perceived benefits of waqf activities, and religiosity level positively contribute to individuals' attitudes towards waqf, influencing Generation Z's intention to participate in waqf activities. As a form of charity derived from the Prophet Muhammad's sunnah, waqf is essential in achieving the maqashid, particularly in protecting wealth (hifz al-mal) and improving social welfare. Therefore, increasing waqf literacy through programs such as the Indonesian Waqf Awareness Movement (GISWAF), as well as improving convenience, accessibility, and regulatory clarity in waqf practices, are proposed to strengthen positive attitudes towards waqf and encourage greater participation of Generation Z in waqf activities.
Integrating Islamic Ethical Values Into Service Quality: Impact on Customer Satisfaction in the Halal Herbal Industry Febrila, Lilia Gina; Aqidah, Nurul; Afrianty, Nonie
Jurnal Internasional Ekonomi Islam Vol 7 No 02 (2025): International Journal of Islamic Economics
Publisher : The Postgraduate of Institut Agama Islam Negeri Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/ijie.v7i02.12136

Abstract

Introduction: The rapid growth of the halal industry has intensified competition, requiring companies to focus not only on product quality but also on service quality. Customers evaluate services based on functionality, ethical standards, transparency, and compliance with Islamic values. Objective: This study examines the effect of Islamic service quality on customer satisfaction at Alfatih Business Center II of PT Herba Penawar Alwahida Indonesia (HPAI) in Bengkulu. Methods: An associative quantitative survey was conducted with 83 respondents selected via accidental sampling. Data were collected using a validated and reliable questionnaire (r > 0.2159; Cronbach's Alpha > 0.60) and analyzed using simple linear regression, t-tests, F-tests, and the coefficient of determination (R²). Results: Islamic service quality positively and significantly influences customer satisfaction, with the regression equation Y = 13.563 + 0.350X. The correlation coefficient (R = 0.696) indicates a strong relationship, and R² = 0.485 indicates that 48.5% of the variance in customer satisfaction is explained by service quality. Both t-test and F-test significance values were 0.000 (< 0.05), confirming statistical significance. Implications: Integrating Islamic ethics, transparency, and responsive service enhances customer satisfaction. In practice, improving employees' competencies in product communication, information clarity, and responsiveness to inquiries and complaints is essential for fostering customer loyalty in the halal herbal industry.