Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal AGRI-SOSIOEKONOMI
Lotulung, Levianne
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Implementasi Program Layanan Call Center Manado Siaga 112 Studi Di Dinas Komunikasi Dan Informatika Kota Manado Muyu, Yulven Leonardo; Londa, Very Y.; Lotulung, Levianne
AGRI-SOSIOEKONOMI Vol. 19 No. 2 (2023): Agri-Sosioekonomi
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35791/agrsosek.v19i2.52059

Abstract

This study aims to analyze the implementation of the Manado standby 112 call center service program in Manado City. The research was conducted from March to April 2023 in the Regional Technical Implementation Unit (UPTD) room located on the 2nd floor of the Manado City Hall building. The data analysis technique used in this study is an interactive qualitative technique. The results of the study are that there are several things that can support emergency complaint services maximally. The first factor is good cooperation between OPDs, where all OPDs join in carrying out the emergency complaint service process in this program. Friendly, fast and responsive service is the second factor, because this program does require fast service in dealing with emergencies in the City of Manado.
Co-Authors Muyu, Yulven Leonardo Very Y. Londa, Very Y.