Claim Missing Document
Check
Articles

Found 2 Documents
Search

PENGUKURAN KINERJA TENAGA KESEHATAN RUMAH SAKIT BERDASARKAN METODE MALCOLM BALDRIGE NATIONAL QUALITY AWARD Labibah, Zulfa; Haksama, Setya
Journal of Digital Business and Innovation Management Vol. 2 No. 1 (2023): June 2023
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jdbim.v2i1.53697

Abstract

Performance is the most important aspect of hospital operations. Bed Occupancy Rate (BOR) shows the productivity of using inpatient beds and can also show the performance of the hospital staff. The BOR rate in the inpatient unit of RS X in 2020-2022 was below the ideal rate of 60-85%. This study aims to measure the performance of the inpatient unit of RS X based on the seven Malcolm Baldrige criteria. This type of research is descriptive research with a cross-sectional approach. The population in this research is all nurses of the inpatient unit of X Hospital which amounted to 201 people. The sample was taken using simple random sampling method and calculated the proportion of each room with a sample size of 138 people. Data were collected using a questionnaire consisting of 49 statements. The results of the study obtained a percentage of achievement based on the Malcolm Baldrige score on leadership criteria of 85.25%, strategic planning criteria of 84.0%, customer focus criteria of 86.94%, PAMP criteria of 82.89%, human resource focus criteria of 84.94%, operational focus criteria of 85.88%, and results criteria of 83.58%. Overall performance achievements based on the seven Malcolm Baldrige criteria are in the excellent level 2 category, except for the measurement, analysis, and knowledge management criteria which are in the excellent level 1 category. So, efforts still need to be made to improve performance in the inpatient unit, especially in the measurement, analysis, and knowledge management categories.
IMPLEMENTASI PROGRAM PELATIHAN KADER JUMANTIK DAN DISTRIBUSI KALENDER KURAS JENTIK SEBAGAI UPAYA PENCEGAHAN KASUS DBD Hadyandiono, Chrisna Nur; Labibah, Zulfa
JMM (Jurnal Masyarakat Mandiri) Vol 8, No 2 (2024): April
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v8i2.21790

Abstract

Abstrak: Tujuan kegiatan pengabdian adalah untuk mengidentifikasi, menganalisis prioritas dan akar penyebab masalah kesehatan masyarakat, menyusun rencana dan melakukan intervensi sesuai dengan permasalahan kesehatan masyarakat. Kegiatan pelatihan kader bertujuan meningkatkan pengetahuan dan pemahaman kader jumantik mengenai upaya 3M Plus. Kegiatan ini berdasarkan pada data angka kejadian DBD di wilayah RW 5 Kelurahan Sumber Rejo, Kecamatan Pakal serta hasil observasi lingkungan. Pelatihan kader dibarengi dengan distribusi media promosi kesehatan berupa kalender kuras jentik kepada warga sekitar. Kegiatan Pelatihan terdiri dari pre test, sosialisasi, tanya-jawab, diskusi, dan post-test. Dari hasil post test kegiatan pelatihan didapatkan 91,30% pengetahuan ibu kader mengalami peningkatan yang menunjukkan keberhasilan dari kegiatan tersebut. Distribusi kalender kuras jentik dilaksanakan dengan memberikan edukasi singkat kepada masyarakat dari ibu kader. Hasil monitoring oleh pemantauan rutin kader jumantik didapatkan warga telah mengetahui waktu rutin menguras wadah air sebagai upaya 3M Plus. Hasil evaluasi kedua kegiatan menjadi dampak positif dalam upaya peningkatan kesehatan masyarakat.Abstract: The purpose of community service activities is to identify, analyze priorities and root causes of public health problems, develop plans and carry out interventions in accordance with public health problems. Cadre training activities aim to increase the knowledge and understanding of jumantik cadres regarding 3M Plus activities. This activity is based on data on the incidence of dengue fever in the RW 5 Kelurahan Sumber Rejo, Kecamatan Pakal and the results of environmental observations. The cadre training was followed by the distribution of health promotion media in the form of a calendar to drain larvae to local residents. Training activities consisted of pre-test, socialization, questions and answers, discussion, and post-test. From the results of the post-test of the training activities, 91.30% of the cadre mothers' knowledge has increased, indicating the success of the activity. The distribution of the flick calendar was carried out by providing brief education to the community from the cadre mothers. The results of monitoring by routine monitoring of jumantik cadres found that residents already know the routine time to drain water containers as a 3M Plus effort. The evaluation results of both activities have a positive impact on efforts to improve public health.