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Optimizing Nutrition Care Management at Nutrition Care Center (NCC) Wijayanti, Rossalina; Dewi, Riskha Dora Candra; Farlida, Sustin; Nuraini, Novita
International Journal of Healthcare and Information Technology Vol. 1 No. 2 (2024): January
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijhitech.v1i2.4578

Abstract

In nutrition care services, the creation and storage of medical records at the Nutrition Care Center (NCC) are still relatively simple and paper-based or manual. Additionally, management challenges, in the form of system constraints, are one of the obstacles to healthcare management at NCC. Therefore, there is a need for optimizing healthcare management at NCC. The aim of this study is to optimize nutrition care management at the NCC clinic through the use of EMR (Electronic Medical Records) facilitated by QR Codes and the implementation of a Whatsapp Bot. The results indicate that optimizing Nutrition Care Management through the Implementation of EMR with QR Codes and Whatsapp Bot simplifies nutritionists' access to previous client allergy and therapy history in one view and facilitates clients in accessing their medical record number without a physical card. This research has also designed a system that can be used both through web and mobile platforms
Analysis of Factors Causing Incomplete Filling of Medical Resumes at Pratama Clinic Wijayanti, Rossalina; Delvia NB, Azza Ferista; Rachmawati, Ervina; Alfiansyah, Gamasiano
International Journal of Health and Information System Vol. 2 No. 1 (2024): May
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/ijhis.v2i1.42

Abstract

The number of incomplete inpatient medical resumes at the Pratama Clinic from January to March 2024 was 56.7%. This shows that there are still several items of medical resume forms that are not complete according to the SPM which is 100%. This research aims to analyze the factors causing incomplete filling out medical resume forms for inpatients at the Pratama Clinic. This type of research is qualitative with data collection techniques of in-depth interviews, observation, and documentation. The subjects in this study were 2 doctors, 4 nurses, and 2 medical records officer. Results research on factors causing incompleteness include lack of knowledge of doctors and nurses regarding filling time standards medical resume form, lack of responsibility of doctors and nurses towards filling, doctors and nurses have never attended filling training medical resume form, absence of SOP and strict punishment for doctors and nurses.
Integrasi Virtual Assistant untuk Edukasi Digital Penderita Diabetes Mellitus Wijayanti, Rossalina; Nuraini, Novita; Dewi, Riskha Dora Candra
Journal of Community Development Vol. 6 No. 3 (2026): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v6i3.1818

Abstract

Diabetes Mellitus (DM) merupakan penyakit tidak menular dengan prevalensi tinggi yang membutuhkan pengelolaan berkelanjutan. Kelompok Prolanis menghadapi kendala berupa keterbatasan akses edukasi, tenaga kesehatan, dan literasi digital lansia. Nutrition Care Center (NCC) Politeknik Negeri Jember sebagai Teaching Factory (TeFa) berpotensi menjadi pusat edukasi kesehatan, namun layanan masih bersifat konvensional. Program pengabdian ini bertujuan mengintegrasikan edukasi digital dan pemberdayaan masyarakat melalui Virtual Assistant (VA) bagi penderita DM kelompok Prolanis, sekaligus memperkuat peran TEFA NCC sebagai pusat pembelajaran kesehatan digital. Kegiatan berlangsung Mei–Desember 2025, mencakup pengembangan VA berbasis chatbot, penyusunan materi edukasi, pelatihan penggunaan VA, pembuatan media penunjang, pemeriksaan kesehatan, serta promosi melalui media sosial. Evaluasi dilakukan melalui pre–post test, observasi, dan monitoring kader. Hasil menunjukkan VA mampu menjawab lebih dari 80% pertanyaan dasar DM, digunakan lebih dari 20 peserta, dan materi tervalidasi dengan kelayakan >75%. Pelatihan meningkatkan literasi digital 20–30%, pemeriksaan mendorong kesadaran monitoring rutin, dan publikasi memperkuat branding TEFA NCC. Program ini efektif meningkatkan akses informasi, literasi digital, serta perilaku sehat penderita DM lansia.