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PENGARUH RESILIENT SAFETY CULTURE DAN JOB CRAFTING TERHADAP SERVICE PERFORMANCE YANG DIMEDIASI OLEH WORK ENGAGEMENT Sofuah, Siti; Fauziah, Firly; Emilisa, Netania
JIPIS Vol. 31 No. 2: Oktober 2022
Publisher : FKIP, UNIVERSITAS ISLAM SYEKH-YUSUF TANGERANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jipis.v31i2.3050

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh dari Resilient Safety Culture, Job Crafting terhadap Service Performance melalui Work Engagement sebagai variabel mediasi pada karyawan Bank BUMN di Jakarta Barat. Penelitian menggunakan metode kuantitatif dengan jumlah responden sebanyak 200 karyawan dengan menggunakan metode purposive sampling. Pengujian hipotesis dilakukan dengan metode structural equation model (SEM) dengan bantuan software AMOS. Hasil menunjukan bahwa Resilient Safety Culture terdapat pengaruh positif terhadap Work Engagement. Selanjutnya Job Crafting berpengaruh Positif terhadap Work Engagement. Terakhir Work Engagement berpengaruh positif terhadap Service Performance Kata kunci : Job Crafting, Resilient Safety Culture, Service Performance, Work Engagement.
The Effect of Work from Home and Work-Life Balance on Turnover Intention Mediated by Job Satisfaction Korompot, Ema Yuaina; Emilisa, Netania; Sofuah, Siti
Journal of Applied Management Research Vol. 3 No. 1 (2023)
Publisher : The Graduate School of Sahid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/jamr.v3i1.1347

Abstract

This study aims to analyze the Effect of Work from Home and Work-Life Balance on Turnover Intention mediated by Job Satiscation in Property Industry employees in South Jakarta. This study used a quantitative method with a total of 201 employees using purposive sampling. Hypothesis testing was carried out using the structural equation model (SEM) method with the help of AMOS software. Based on the results of hypothesis testing, it is known that Work from Home has a positive effect on Job Satisfaction, Work-Life Balance has a negative effect on Job Satisfaction, and Job Satisfaction has a positive effect on Turnover Intention. The conclusion, of the research, is to reduce Turnover Intention for employees, it is necessary to reduce pressure on employees by providing career paths, providing benefits according to performance, and holding holiday activity programs for employees. To improve Work-Life Balance, company employees can arrange working hours and holidays and balance time with family and work.