Kurniawan, Moh Bagus
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Zoom Fatigue Among Undergraduate Nursing Students: A Descriptive Study Kurniawan, Moh Bagus; Sutono, Sutono; Harjanto, Totok
Jurnal Pendidikan Kedokteran Indonesia: The Indonesian Journal of Medical Education Vol 13, No 1 (2024): March
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jpki.83827

Abstract

Background: The COVID-19 pandemic has disrupted the global education system. The School of Nursing at UGM enforced a transition from face-to-face to blended learning. Delivery of synchronous online learning by utilizing video conferencing applications can trigger fatigue, hereafter referred to as Zoom fatigue. Fatigue may pose a physical and mental risk to students' social functioning and perceived safety; it may also decrease their ability to deal with problems and limit opportunities for fulfilling social needs. Therefore, evaluating Zoom fatigue among nursing students at the Faculty of Medicine, Public Health, and Nursing UGM is necessary. This study aims to describe Zoom fatigue among undergraduate students at the School of Nursing at UGM during the COVID-19 pandemic based on Zoom fatigue dimensions.Methods: This research is a quantitative descriptive study with a cross-sectional design. A total of 188 students from the second, third and fourth years were recruited with stratified random sampling. The Zoom Exhaustion and Fatigue Scale (ZEF) questionnaires tested for content validity and reliability with Cronbach alpha=0.909 were distributed to the students through Google Forms. Retrieved data in this study was explored using computer-based data analysis.Results: A total of 98 students (52.1%) were reported to have severe Zoom fatigue. Based on the five dimensions of fatigue, most participants (72.9%) suffered from general fatigue. Emotional fatigue was indicated in 122 students (64.9%), followed by social fatigue with 115 students (61.2%), motivational fatigue with 102 students (54.3%), and eyestrain with 99 students (52.7%).Conclusion: Undergraduate students at the School of Nursing at UGM suffered from severe Zoom fatigue, especially in the general fatigue dimension.
Evaluation of the Effectiveness of the PANGESTU Application Strategy in Optimizing Online Outpatient Reservations at Hospital X Kurniawan, Moh Bagus; Sari, Irda
International Journal of Psychology and Health Science Vol. 3 No. 2 (2025): International Journal of Psychology and Health Science (April - June 2025)
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v3i2.967

Abstract

The digitization of registration services is part of the modernization of healthcare services to speed up administrative processes and improve patient comfort. Hospital X developed the PANGESTU application as an online reservation system for outpatients. Assessing the effectiveness of the PANGESTU application strategy in optimizing the online reservation process and identifying supporting and inhibiting factors in its implementation. The research used a qualitative descriptive approach through observation, interviews with registration officers, security guards, and patients, as well as documentation over a period of six months. The application speeds up the registration process and makes it easier for patients who are familiar with technology. However, obstacles were encountered, such as digital literacy gaps, the illegibility of reservation data, and the lack of formal training for officers. The success rate of an application is highly dependent on the readiness of human resources and the adaptability of the system to user variations. Data integration and digital education are key factors for optimization. The PANGESTU application has successfully created service efficiency, but it is not yet fully inclusive. Technical optimization, improved digital literacy, and active involvement of human resources are necessary to ensure the sustainability of the system.