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Hairat, Ummul
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Education Health Professions Languange, Linguistic, Communication & Media Nursing Public Health

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The Influence of Service Quality on Patient Satisfaction in the Outpatient Installation Wiguna, Paramita Kurnia; Hairat, Ummul; Latuconsina, Nur Aisah; Liklikwatil, ⁠Nelma; Losoiyo, Sylvianovelista R
Indonesian Journal of Global Health Research Vol 6 No 4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i4.2996

Abstract

Hospitals provide services that are expected to satisfy and meet customer needs. Good service quality will maintain good relationships and create maximum satisfaction value. This study aims to determine the effect of service quality on patient satisfaction at the Rumkit Tk.II Dr. Outpatient Installation. J. A. Latumeten Ambon. The quantitative method uses a cross sectional design. The population of this study is all general patients who receive services. The sampling technique was carried out using stratified random sampling, proportional random sampling and using the formula from Lameshow to obtain 121 respondents. Data collection uses a questionnaire. The results in the research were that the majority of respondents were aged 25-35 years, female) and had at least a high school education. The majority of respondents visited internal medicine clinics where the distance between the respondent's house and the hospital was <5 km, the majority of whom had visited more than once. The results of the cross sectional test, the majority of respondents stated that the hospital was considered to have good service quality with a satisfaction level of 60 respondents (49.59%). The results of the analysis test obtained a p value = 0.000. So it was concluded that there was a statistically significant influence between the service quality variable and patient satisfaction at Rumkit Kindergarten. II Dr. J. A. Latumeten Ambon.
Factors Associated with The Incidence of Acute Respiratory Infections in Toddlers Hairat, Ummul
Indonesian Journal of Global Health Research Vol 6 No 4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i4.3329

Abstract

Acute Respiratory Infection (ARI) is the biggest death disease in babies and toddlers, especially in developing countries where one toddler dies in 20 seconds or 3 people per minute. This research aims to find out what factors are associated with the incidence of ARI in toddlers at the Antang Makassar Community Health Center. This research is a type of analytical observational research using the Cross Sectional Study method. The sampling technique used accidental sampling and count of sample is 44 respondents was obtained in accordance with the inclusion criteria. Data collection was carried out using questionnaire measuring instruments which has been modified and taken from several previous research results that have been validated and observation sheets. The results of this study showed that the percentage of ARI incidents in toddlers was 93.2% and the p.value for immunization status with ARI incidents was 0.006, p.value house environmental with ARI incidents was 0.003, and p.value mother’s knowledge with ARI incidents was 0.002. The conclusion of this research is that there is a correlation between immunization status, house environmental, and mother’s knowledge with the incidence of ARI in toddlers.
Implementation of Health Education with Demonstration Methods through Short Education Movie (SEM) Media to Increase the Knowledge and Attitudes in Overcoming the Impact of Online Game Addiction Liklikwatil, Nelma; Imlabla, Floria Veramaya; Wiguna, Paramita Kurnia; Hairat, Ummul; Latuconsina, Nur Aisah
Indonesian Journal of Global Health Research Vol 6 No S4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS4.4098

Abstract

Online game addiction has become a significant health problem. The use of short film media as a health education tool to overcome game addiction with interesting and relevant content can attract the attention of young audiences who are more interested in visual and interactive media. Seeing the existing problems, this research is aimed at analyzing the influence of Health Education using demonstration methods through short educational films in overcoming the impact of online game addiction. This research is a quantitative research with a quasi-experimental pretest-protest design. This research will be carried out at Ambon vocational high schools. The selection of this research location was based on the consideration of having a basic understanding of health topics so that it could provide more valid and useful data. The population in this study was students. Sampling using random sampling technique obtained 40 students. Data was collected using knowledge questionnaires and attitude questionnaires to measure before and after the intervention. The statistical test used is the Wilcoxon signed Rank test. Results: The research results showed that there was a significant influence of knowledge and attitudes through short film media in overcoming online game addiction. The results of the Wilcoxon signed Rank test analysis show the same value for both variables, namely a p-Value of 0.000. There is a significant influence in applying the short film method in increasing knowledge and attitudes in overcoming online game addiction.
Co-Authors Imlabla, Floria Veramaya Latuconsina, Nur Aisah Liklikwatil, ⁠Nelma Losoiyo, Sylvianovelista R Nelma Liklikwatil, Nelma Wiguna, Paramita Kurnia