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All Journal Jurnal Bisnis dan Manajemen Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Entrepreneur dan Entrepreneurship
Roosdhani, Mohammad Rifqy
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Mobilitas Berkelanjutan: Meningkatkan Minat Pembelian Ulang Melalui Kualitas Layanan Dan Promosi Yang Ditargetkan Pada Industri Bus Al-Aulawi, Abdurrahman; Roosdhani, Mohammad Rifqy
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14, No 2 (2023): November
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/eksis.v14i2.402

Abstract

In this modern era, the industrial and business sectors are experiencing rapid development, including in the mass transportation services industry such as buses. This encourages business owners to compete in a very tight competitive environment. The approach used is quantitative with 100 samples, which are analyzed by the SEM method using the Smart-PLS version 4.0 tool. The testing used outer model testing, inner model testing, mediation testing, and hypothesis testing. The results of the validity test indicate that the loading factor value > 0.7 and the AVE value > 0.5 are valid. In the reliability test, the composite reliability value and Cronbach's alpha value > 0.7 are considered reliable. It can be concluded that service quality and promotion have a positive and significant influence on repurchase intention. Mediation testing shows that the quality of service variable on repurchase intention is mediated by purchase decision, which is stated as Partial mediation. The promotion variable on repurchase intention is mediated by purchase decision, which is stated as Partial mediation.
Improving Marketing Performance with Marketing Capability: Service Dominant Logic B2B Export Furniture Ali, Ali; Arifin, Samsul; Roosdhani, Mohammad Rifqy; Komariyatin, Nurul; Huda, Nurul
Jurnal Entrepreneur dan Entrepreneurship Vol. 13 No. 2 (2024): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v13i2.4557

Abstract

This study aims to enhance marketing capability by increasing customer involvement and marketing innovation to improve marketing performance and develop B2B Service-Dominant Logic (SDL) in furniture export companies. This research employs a quantitative method. The population for this study consists of 307 furniture companies that export. Using the Slovin formula, a sample of 171 furniture export enterprises was obtained. Two sample selection techniques were employed, which were probability sampling and lottery-based simple random sampling. The results of this study indicate that marketing capabilities impact consumer participation and marketing innovation, and that both customer involvement and marketing innovation enhance marketing performance. Theoretical implications suggest the development of a B2B service-dominant logic theory. Marketing capability and customer involvement influence marketing outcomes. Companies must focus on developing improved items and designs for new products. Collaboration with customers has also contributed to improved marketing performance.
Unlocking International Markets: The Impact of Digital Marketing and Supply Chain Adaptability on Jepara's Furniture Exports Sholikah, Mariatus; Roosdhani, Mohammad Rifqy; Riyoko, Sisno
Jurnal Bisnis dan Manajemen Vol. 12 No. 2 (2025): Jurnal Bisnis dan Manajemen Volume 12 Nomor 2 Tahun 2025
Publisher : Jurnal Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jbm.v12i2.16440

Abstract

This study examines the effects of digital marketing and supply chain capability on export marketing performance among furniture exporters in Jepara, Indonesia, with networking and corporate reputation serving as mediating variables. The research addresses inconsistencies in previous empirical findings by analyzing how organizational capabilities are translated into performance outcomes within the context of small and medium-sized export-oriented enterprises. Using a quantitative explanatory research design, data were collected through closed-ended questionnaires distributed to 156 furniture exporting SMEs in Jepara Regency, selected using purposive sampling based on specific criteria and measured using a 10-point Likert scale. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software to assess the measurement model, structural relationships, and mediation effects. The findings indicate that supply chain capability, global market adaptability, networking, and corporate reputation have a positive and significant effect on export marketing performance. Digital marketing does not have a significant direct effect on marketing performance; however, it exerts a significant indirect effect through networking and corporate reputation. These results highlight the importance of relational and reputational mechanisms in transforming organizational capabilities into improved performance in international markets. The study suggests that exporters should integrate digital marketing initiatives with relationship-building and reputation management strategies, while policymakers should strengthen digital infrastructure and supply chain support to enhance the global competitiveness of Jepara’s furniture industry.
Co-Authors Al-Aulawi, Abdurrahman Ali Ali Komariyatin, Nurul Nurul Huda Samsul Arifin Sholikah, Mariatus Sisno Riyoko