Roosdhani, Mohammad Rifqy
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Mobilitas Berkelanjutan: Meningkatkan Minat Pembelian Ulang Melalui Kualitas Layanan Dan Promosi Yang Ditargetkan Pada Industri Bus Al-Aulawi, Abdurrahman; Roosdhani, Mohammad Rifqy
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14, No 2 (2023): November
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/eksis.v14i2.402

Abstract

In this modern era, the industrial and business sectors are experiencing rapid development, including in the mass transportation services industry such as buses. This encourages business owners to compete in a very tight competitive environment. The approach used is quantitative with 100 samples, which are analyzed by the SEM method using the Smart-PLS version 4.0 tool. The testing used outer model testing, inner model testing, mediation testing, and hypothesis testing. The results of the validity test indicate that the loading factor value > 0.7 and the AVE value > 0.5 are valid. In the reliability test, the composite reliability value and Cronbach's alpha value > 0.7 are considered reliable. It can be concluded that service quality and promotion have a positive and significant influence on repurchase intention. Mediation testing shows that the quality of service variable on repurchase intention is mediated by purchase decision, which is stated as Partial mediation. The promotion variable on repurchase intention is mediated by purchase decision, which is stated as Partial mediation.
Improving Marketing Performance with Marketing Capability: Service Dominant Logic B2B Export Furniture Ali, Ali; Arifin, Samsul; Roosdhani, Mohammad Rifqy; Komariyatin, Nurul; Huda, Nurul
Jurnal Entrepreneur dan Entrepreneurship Vol. 13 No. 2 (2024): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v13i2.4557

Abstract

This study aims to enhance marketing capability by increasing customer involvement and marketing innovation to improve marketing performance and develop B2B Service-Dominant Logic (SDL) in furniture export companies. This research employs a quantitative method. The population for this study consists of 307 furniture companies that export. Using the Slovin formula, a sample of 171 furniture export enterprises was obtained. Two sample selection techniques were employed, which were probability sampling and lottery-based simple random sampling. The results of this study indicate that marketing capabilities impact consumer participation and marketing innovation, and that both customer involvement and marketing innovation enhance marketing performance. Theoretical implications suggest the development of a B2B service-dominant logic theory. Marketing capability and customer involvement influence marketing outcomes. Companies must focus on developing improved items and designs for new products. Collaboration with customers has also contributed to improved marketing performance.
Pengaruh SMMA terhadap Repurchase Intention dengan Brand Trust dan Brand Preference sebagai variabel mediasi Mixue. Yuliana, Nisa; Roosdhani, Mohammad Rifqy
Promosi: Jurnal Program Studi Pendidikan Ekonomi Vol 14, No 1 (2026): Promosi
Publisher : UNIVERSITAS MUHAMMADIYAH METRO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/jp.v14i1.12111

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kegiatan pemasaran media sosial terhadap niat pembelian ulang dengan brand trust dan brand preference sebagai variabel intervening pada konsumen Mixue di Jepara. Menggunakan teknik random sampling, sampel terdiri dari 149 konsumen yang datanya dikumpulkan melalui kuesioner. Data dianalisis dengan metode Partial Least Square Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa kegiatan pemasaran media sosial berpengaruh signifikan terhadap niat pembelian ulang. Selain itu, brand trust dan brand preference berperan sebagai variabel intervening yang memperkuat pengaruh tersebut. Temuan ini mendukung konsep bahwa interaksi aktif melalui media sosial tidak hanya meningkatkan kepercayaan dan preferensi konsumen, tetapi juga mendorong niat pembelian ulang yang lebih kuat. Implikasi praktis dari penelitian ini menunjukkan pentingnya perusahaan untuk memperkuat interaksi dengan pelanggan melalui platform media sosial dan membangun koneksi yang mendalam, seperti dengan meningkatkan kepercayaan serta memperkuat preferensi konsumen terhadap merek. Strategi ini dinilai efektif untuk meningkatkan loyalitas dan mempertahankan konsumen agar melakukan pembelian ulang secara konsisten.