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THE IMPACT OF LEADERSHIP DEVELOPMENT DIMENSIONS ON JOB SATISFACTION AND JOB PERFORMANCE: EVIDENCE FROM PRIVATE HIGHER EDUCATION INSTITUTIONS IN CAMBODIA Som, Muny; Tan, Saroeun; Norng, Sokha
Srawung: Journal of Social Sciences and Humanities Vol. 3 Issue 1 (2024)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/jssh.v3i1.430

Abstract

As the business landscape undergoes rapid transformation, leadership development has become an indispensable strategic priority for organizations seeking to maintain their competitive edge. Besides the impact of leader development on employee performance, little is known about its effect through a mediating variable, especially at the higher education level. Therefore, this study attempts to analyze the impact of leadership development on job performance through job satisfaction. The study used a survey questionnaire to collect data from 385 participants who were currently working at higher education institutions in Phnom Penh City. After running a structural equation modeling, the study found that coaching, training and development, and empowerment significantly affect job satisfaction, while participation and delegation do not. Moreover, the study found that training and development and empowerment significantly impact performance, while coaching and delegation do not. Nevertheless, participation has a negative and significant impact on job performance. Finally, job satisfaction has a positive and significant impact on job performance.
Factors Influencing University Student Decision to Utilize Mobile Banking in Cambodia: An Extension of UTAUT-2 with SERVQUAL and DIT Homoly, Hong; Norng, Sokha; Bunteng, Long
Jurnal Akuntansi dan Perpajakan Vol. 10 No. 2 (2024): September 2024
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/ap.v10i2.15055

Abstract

Even though mobile banking has become popular in Cambodia, its adoption among university students is still a question. Hence, this study aims to investigate the factors influencing mobile banking adoption among university students in Cambodia. The study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT-2) by integrating Service Quality (SERVQUAL) model, and Diffusion of Innovation (DIT) theory to examine factors driving mobile banking adoption. The study uses a questionnaire to collect data from 520 university students. By using structural equation modeling, the study found that compatibility and observability affect intention through performance expectancy and effort expectancy. The study also found that performance expectancy, effort expectancy, hedonic motivation, price value, and habit all had a significant positive effect on the intention to adopt mobile banking. However, social influence and facilitating condition do not have an impact on intention. At the final path, the study found that performance expectancy, responsiveness, tangible, and intention have a positive impact on the students' behavior to use mobile banking.