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All Journal Bridge: Jurnal Publikasi Sistem Informasi dan Telekomunikasi Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Dieo Alfiky Ananda
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Computer Science & IT

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Sistem Pendukung Keputusan Pemilihan Klinik Kecantikan Menggunakan Metode WASPAS Dieo Alfiky Ananda; Yani Maulita; Suci Ramadani
Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi Vol. 2 No. 4 (2024): November: Bridge: Jurnal Publikasi Sistem Informasi dan Telekomunikasi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/bridge.v2i4.257

Abstract

Beauty clinics are currently a primary need for women and men. This is proven by the increasing number of beauty clinics that are expanding in Binjai City. This makes consumers have to be more selective in choosing a beauty clinic so they don't have to waste a lot of time and money. Beauty Clinics are included in service businesses that aim to provide satisfaction for customers or consumers. With the emergence of various types of Beauty Clinics, competition between one Beauty Clinic and another has become increasingly fierce, thus encouraging each Beauty Clinic to try to improve the quality of its products and services.
Analisis Audit Sistem Informasi Kualitas Pelayanan Perbankan Pada Bank HIJ Menggunakan Cobit 5 Iwid Hidayah Putri; Dieo Alfiky Ananda; Rizky Ramadan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 4 (2024): Juli: Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i4.161

Abstract

Auditing information systems in the banking sector is a crucial step to ensure optimal service quality. This article discusses how the COBIT 5 framework can be used to assess and improve the quality of banking services. This research utilizes data from HIJ bank, identifies areas that need improvement, and provides recommendations for improving service quality.
Co-Authors Iwid Hidayah Putri Ramadani, Suci Rizky Ramadan Yani Maulita