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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Public Service And Governance Journal
Eva Indrayani
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Environmental Science Social Sciences Other

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Kepemimpinan Kepala Sekolah Perempuan Dalam Meningkatkan Kualitas Pendidikan di PAUD Kusuma Indonesia Kaloran Temanggung Eva Indrayani; Nina Oktarina; Fathur Rokhman
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1544

Abstract

This article describes a descriptive qualitative research on the transformational leadership of female school principals in improving the quality of education at PAUD Kusuma Indonesia. This research was conducted through observation, interviews and documentation studies. The main problem faced is the challenge in implementing effective transformational leadership practices. The aim of this research is to understand how transformational leadership can be applied by female school principals to improve the quality of education in PAUD. The main results show that female school principals are able to carry out effective transformational leadership practices, which are reflected in increasing staff motivation and performance, as well as improving the quality of learning and the learning environment in PAUD. The conclusion of this research is that transformational leadership by female school principals has a significant role in improving the quality of education in PAUD, and greater support from related parties is needed to strengthen this practice.
PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS ALUMNI MELALUI KEPUASAN PELANGGAN DAN PROMOSI SEBAGAI VARIABEL MODERASI DI SMP NEGERI 3 KALORAN KABUPATEN TEMANGGUNG Eva Indrayani; Agus Wahyudin; Joko Sutarto
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 01 (2025): Volume 10, Nomor 01 Maret 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i01.23458

Abstract

Education plays important role in improving the quality of human resources and maintaining its existence, alumni loyalty is a major factor in maintaining a school’s reputation, but many alumni lose their emotional attachment to the school after graduating. This study analysis the effect of service quality on alumni loyalty through customer satisfaction with promotion as a moderating variable at SMP Negeri 3 Kaloran. This study uses a quantitative method with a survey method. Data were collected through questionaires to 128 alumni selected using the proportional statified random sampling technique. Data analysis using IBM SPSS version 25. The results showed that service quality had a positive effect on laumni loyalty and customer satisfaction, while customer satisfaction did not have a significant effect on alumni loyalty. Customer satisfaction did not act as asignificant mediating variable in the relationship between service quality and alumni loyalty. And promotion has been shown to strenghten the relationship between customer satisfaction and alumni loyalty. This study recommends improving service quality, techer communication with alumni, and strengthening digital promotions to strenghten alumni relationship with school.
Kepemimpinan Kepala Sekolah Perempuan Dalam Meningkatkan Kualitas Pendidikan di PAUD Kusuma Indonesia Kaloran Temanggung Eva Indrayani; Nina Oktarina; Fathur Rokhman
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1544

Abstract

This article describes a descriptive qualitative research on the transformational leadership of female school principals in improving the quality of education at PAUD Kusuma Indonesia. This research was conducted through observation, interviews and documentation studies. The main problem faced is the challenge in implementing effective transformational leadership practices. The aim of this research is to understand how transformational leadership can be applied by female school principals to improve the quality of education in PAUD. The main results show that female school principals are able to carry out effective transformational leadership practices, which are reflected in increasing staff motivation and performance, as well as improving the quality of learning and the learning environment in PAUD. The conclusion of this research is that transformational leadership by female school principals has a significant role in improving the quality of education in PAUD, and greater support from related parties is needed to strengthen this practice.
Co-Authors Agus Wahyudin Fathur Rokhman Joko Sutarto Nina Oktarina