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Naida
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Economics, Econometrics & Finance

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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen pada RSUD Lamaddukelleng Sengkang Andi Bau Salman; Muzakkir; Naida
Precise Journal of Economic Vol 2 No 1 (2023): Edisi: April 2023
Publisher : Yayasan Pengembangan Sumber Daya Insani Lamaddukelleng

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan konsumen di RSUD(RSUD) Lamaddukelleng Sengkang. Penelitian dilakukan dengan menggunakan alat ukur kuisioner di sebar kepada 35 responden yang menjadi sampel penelitian kemudian diolah dengan menggunakan alat analisis manual. Setelah melakukan penelitian maka hasil yang diperoleh menunjukkan bahwa berdasarkan hasil pengujian dengan menggunakan model regresi linier sederhana, Koefisien determinasi, dan Uji T. Disimpulkan bahwa kualitas pelayanan berpengaruh terhadap kepuasan konsumen di RSUD Lamaddukelleng Sengkang.
Pengaruh Gaya Kepemimpinan dan Kompensasi Terhadap Kinerja Karyawan PT Magatti Market Indonesia Andi Djemma, Siardin; Trisna Safitri; Naida
Precise Journal of Economic Vol 4 No 2 (2025): Edisi Oktober 2025
Publisher : Yayasan Pengembangan Sumber Daya Insani Lamaddukelleng

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Abstract

Organizational success is highly dependent on employee performance, especially in the midst of intense business competition such as at PT Magatti Market Indonesia. This study analyzes the influence of leadership style and compensation on employee performance at PT Magatti Market Indonesia, considering the challenges faced by the courier profession. The study population was 80 employees of PT Magatti Market Indonesia (saturated sample), with data collected through questionnaires and documentation. Data analysis used multiple linear regression, t-test, F-test, coefficient of determination, and classical assumption test. The results of the study indicate that partially, leadership style has a positive and significant effect on employee performance (significance <0.05). However, compensation does not have a significant effect (significance >0.05). Simultaneously, leadership style and compensation have a significant effect on employee performance where f count 4.721> f table 3.12 and significance <0.05. The coefficient of determination is 0.109 or 10.9%, indicating that 10.9% of employee performance variation is explained by these two variables, while the rest is influenced by other factors.
Co-Authors Andi Bau Salman Andi Djemma, Siardin Muzakkir Trisna Safitri