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All Journal JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) INJURITY: Journal of Interdisciplinary Studies IIJSE
Ayu Setyaning, Alldila Nadhira
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Economics, Econometrics & Finance Education Engineering Public Health Social Sciences

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Pengaruh Budaya Organisasi Dan Disiplin Kerja Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Mediasi Di PT Kaltim Prima Coal Marsela, Putri; Ayu Setyaning, Alldila Nadhira
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 2 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i2.25453

Abstract

This study aims to understand the impact of Organizational Culture and Work Compliance on Employee Performance mediated by Work Motivation at PT Kaltim Prima Coal. The research employs a quantitative method, with a population of 206 employees at PT Kaltim Prima Coal. Purposive sampling method was used, involving 136 respondents in this study. Data were collected through the distribution of questionnaires using a Likert Scale ranging from 1 to 5, and SPSS was used for data analysis. The findings of this study indicate that (1) Organizational Culture has a positive impact on Work Motivation, (2) Work Compliance has a positive impact on Work Motivation, (3) Organizational Culture has a negative impact on Employee Performance, (4) Work Compliance has a positive impact on Employee Performance, (5) Employee Performance is positively influenced by Work Motivation, (6) Through Work Motivation, Organizational Culture positively impacts Employee Performance, and (7) Through Work Motivation, Work Compliance positively impacts Employee Performance.
The Effect of HR Quality on the Compensation System and Employee Performance at PT Primissima in Sleman Regency Satrio Nugroho, Wahyu; Ayu Setyaning, Alldila Nadhira; Adhi Pradana, Handrio
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 2 No. 9 (2023): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v2i9.126

Abstract

The lack of quality human resources at work is the main problem highlighted by PT Primissima located in Sleman Regency, Yogyakarta. In order to have superior, resilient human resources, and be able to maintain the existence of competitiveness and brand equity in the market, the company must be able to guarantee the performance of its human resources while working in the company. With appropriate compensation, HR will be able to work optimally and company goals will be achieved efficiently and effectively. The purpose of this internship is to determine the effect of HR quality on the employee salary payment compensation system and find out the improvement of employee performance through the provision of compensation systems that have been implemented by the company at PT Primissima. PT Primissima which was formed on June 22, 1971 is a joint venture between the Indonesian Batik Cooperative Association (GKBI) and the Government of the Republic of Indonesia which aims to be able to produce fine batik raw materials, namely Primissima cloth (mori) to meet national needs, which were previously taken through production or imports from China, Japan, and India. The research approach carried out by the author is a qualitative approach. The author's achievement while undergoing an internship was working in the personnel division of PT Primissima. In addition, the author had the opportunity to observe and participate in employee coaching at PT Primissima, and follow a series of batik fabric making processes at PT Primissima. In the midst of uncertain HR quality, it is necessary to conduct careful and strict recruitment. Prospective workers or employees must meet the requirements of the PT Primissima company. One of the concerns when accepting prospective employees is in terms of soft skills and hard skills. Because it is an obstacle of the company PT Primissima at this time. Researchers in carrying out internships feel comfortable and smooth in carrying out work activities in the company where researchers do internships. Researchers received a good response and treatment from PT Primissima. A comfortable work environment makes researchers comfortable when undergoing the internship research process. The obstacles that researchers encounter in this internship activity include the busy staff of the company, so researchers find it difficult if they want to ask questions or discuss
Strategy to Improve Customer Awareness and Satisfaction Towards the Use of the PLN Mobile Application at PT PLN ULP Banjarbaru Rolanda, Amanda Rita; Ayu Setyaning, Alldila Nadhira
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9667

Abstract

The rapid development of digital technology has encouraged public service companies to adapt by utilizing digital-based applications to improve service quality for customers. PT PLN (Persero), as the national electricity service provider, has introduced the PLN Mobile application as an integrated digital service platform. This study aims to analyze the level of customer awareness and satisfaction regarding the use of the PLN Mobile application at PT PLN (Persero) Unit Layanan Pelanggan (ULP) Banjarbaru.This research employs a qualitative approach using a case study method. Data were collected through observation, in-depth interviews with PLN officers and PLN Mobile users, as well as supporting documentation. Data analysis was conducted descriptively through the stages of data reduction, data presentation, and conclusion drawing.The results indicate that the level of customer awareness of the PLN Mobile application varies among users. Customers who received direct socialization and education from PLN officers demonstrated a better understanding of the application’s functions and benefits. Furthermore, the use of the PLN Mobile application has been shown to enhance customer satisfaction, particularly in terms of ease of service access, time efficiency, and convenience in conducting transactions and reporting power outages. However, several minor technical issues were still identified, such as delayed notifications and occasional system disruptions.Overall, the PLN Mobile application plays a positive role in improving customer satisfaction. Therefore, PT PLN ULP Banjarbaru is recommended to continuously enhance its socialization and education strategies and to further develop the application in order to optimize the utilization of digital services by customers.
Co-Authors Adhi Pradana, Handrio Marsela, Putri Rolanda, Amanda Rita Satrio Nugroho, Wahyu