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All Journal Musamus Journal of Public Administration Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Trimaulina, Yona
Unknown Affiliation
Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Pemanfaatan Sistem Cashless Society Dalam Meningkatkan Loyalitas Pelancong Di Pasar Tradisional Kota Bukittinggi Trimaulina, Yona; Kasmira, Arini; Matondang, Rio Ahmad Alfikri; Tamimi, Muhammad Khoalid at; Maulana, Yoga
Musamus Journal of Public Administration Vol 6 No 2 (2024): Musamus Journal of Public Administration
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v6i2.5664

Abstract

Technological developments in the 4.0 era are increasingly expanding to human payment systems in the buying and selling process, with the existence of a non-cash payment system (cashless society) where the system can also be present in traditional markets, especially in Bukittinggi City. The implementation of a cashless society system in traditional markets has enormous potential to increase traveler loyalty, help improve the local economy, especially MSMEs, and can provide significant growth opportunities in the growth of Bukittinggi City. The data collection technique in this research uses 2 techniques, namely primary, namely observation at the Bukittinggi Traditional Market and direct interviews with sellers and tourists, and the second technique is secondary by conducting a literature survey of books, journals, theses and policy documents related to the cashless society. and traveler loyalty. The data analysis technique used is a descriptive analysis technique, namely drawing conclusions from specific statements or facts into specific problems and making general conclusions in accordance with the available theories. The results of the research reveal that there are several factors that make the implementation of cashless not work as expected, namely a lack of counseling and education to all parties, traders who are not ready to implement cashless, limited ownership of equipment, and money that takes a long time to enter the seller's bank if they use it QRIS
Collaborative Governance dalam Perluasan Kepesertaan BPJS Ketenagakerjaan di Kota Padang Trimaulina, Yona; Koeswara, Hendri; Wahyuni, Nila
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 3 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i3.1259

Abstract

The low level of Universal Coverage Jamsostek (UCJ) in Padang City reflects the limited access to social security protection, particularly for informal and vulnerable workers. This study aims to analyze the collaborative process among stakeholders in expanding BPJS Ketenagakerjaan participation and to identify the supporting and inhibiting factors. A descriptive qualitative method was employed through interviews, documentation, and observations, with data validated using source triangulation. Informants were selected through purposive sampling to ensure the representation of key actors. The findings reveal that the collaboration has not yet produced a significant increase in the number of participants from the informal sector. Nevertheless, the process has fostered equality of roles, stronger commitment, and more open communication among institutions. Theoretically, this research contributes to the development of Collaborative Governance studies by emphasizing the importance of process dynamics rather than solely focusing on outcomes. In terms of policy implications, the results highlight the need to strengthen regulations, provide sufficient budgetary support, and encourage active involvement of local governments to ensure the sustainability of cross-sector collaboration. Thus, efforts to expand social security coverage can become more structured, inclusive, and oriented toward the protection of informal workers who remain highly vulnerable.
Co-Authors Hendri Koeswara Kasmira, Arini Matondang, Rio Ahmad Alfikri Maulana, Yoga Nila Wahyuni Tamimi, Muhammad Khoalid at