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Pemenuhan Hak Warga Negara Untuk Menyampaikan Pendapat dalam Memperkuat Digital Citizenship Melalui Sambat Online Pemerintah Kota Malang Saputra, Nugroho Dwi; Saputra, Meidi
Jurnal Kewarganegaraan Vol 21, No 2 (2024): September 2024
Publisher : Department of Pancasila and Civic Education, Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jk.v21i2.62116

AbstractThis research aims to describe citizen participation in submitting complaints via Complain Online, a strategy to fulfill citizens' rights in digital citizenship, and the obstacles faced in fulfilling these rights. The method used is qualitative with a descriptive approach, collecting data through interviews, observation and documentation. The validity of the data was tested by triangulation and analysis using an interactive analysis model. The results of this research show that community participation through Complain Online increasing in quantity, but there is still a lack of responsibility in the use of digital media. The government needs to invest in efforts to improve the community's ability to express opinions as well as resources to develop ways to strengthen its realization digital citizenship. This can be done by developing a strategy to fulfill the right to opinion, including providing it website, socialization, electronic forms and platform development. In order for this strategy to be effective, the public must be given adequate understanding and provision regarding their responsibilities in utilizing these facilities. Also, efforts need to be made to overcome internal obstacles including rapid turnover of ASN and lack of technological skills and external obstacles including budget limitations and the cessation of socialization. --------------------------------Abstrak Penelitian ini bertujuan mendeskripsikan partisipasi warga dalam menyampaikan aduan melalui Sambat Online, strategi pemenuhan hak warga dalam digital citizenship, dan hambatan yang dihadapi dalam pemenuhan hak tersebut. Metode yang digunakan adalah kualitatif dengan pendekatan deskriptif, mengumpulkan data melalui wawancara, observasi, dan dokumentasi. Validitas data diuji dengan triangulasi dan analisis menggunakan model analisis interaktif. Hasil penelitian ini menunjukkan bahwa partisipasi masyarakat melalui Sambat Online meningkat secara kuantitas, namun masih ada kurangnya tanggung jawab dalam penggunaan media digital. Pemerintah perlu berinvestasi dalam upaya meningkatkan kemampuan masyarakat dalam berpendapat serta sumber daya untuk mengembangkan cara-cara untuk memperkuat terwujudnya digital citizenship. Hal ini, dapat dilakukan dengan menyusun strategi pemenuhan hak berpendapat mencakup penyediaan website, sosialisasi, formulir elektronik dan pengembangan platform, Agar strategi ini dapat berjalan efektif, masyarakat harus diberikan pemahaman dan pembekalan yang memadai terkait tanggung jawab mereka dalam memanfaatkan fasilitas tersebut. Serta, perlu adanya upaya mengatasi hambatan internal termasuk pergantian ASN yang cepat dan kurangnya keterampilan teknologi dan hambatan eksternal meliputi keterbatasan anggaran dan terhentinya sosialisasi.

Pemenuhan Hak Warga Negara Untuk Menyampaikan Pendapat dalam Memperkuat Digital Citizenship Melalui Sambat Online Pemerintah Kota Malang Saputra, Nugroho Dwi; Saputra, Meidi
Jurnal Kewarganegaraan Vol. 21 No. 2 (2024): September 2024
Publisher : Department of Pancasila and Civic Education, Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jk.v21i2.62116

AbstractThis research aims to describe citizen participation in submitting complaints via Complain Online, a strategy to fulfill citizens' rights in digital citizenship, and the obstacles faced in fulfilling these rights. The method used is qualitative with a descriptive approach, collecting data through interviews, observation and documentation. The validity of the data was tested by triangulation and analysis using an interactive analysis model. The results of this research show that community participation through Complain Online increasing in quantity, but there is still a lack of responsibility in the use of digital media. The government needs to invest in efforts to improve the community's ability to express opinions as well as resources to develop ways to strengthen its realization digital citizenship. This can be done by developing a strategy to fulfill the right to opinion, including providing it website, socialization, electronic forms and platform development. In order for this strategy to be effective, the public must be given adequate understanding and provision regarding their responsibilities in utilizing these facilities. Also, efforts need to be made to overcome internal obstacles including rapid turnover of ASN and lack of technological skills and external obstacles including budget limitations and the cessation of socialization. --------------------------------Abstrak Penelitian ini bertujuan mendeskripsikan partisipasi warga dalam menyampaikan aduan melalui Sambat Online, strategi pemenuhan hak warga dalam digital citizenship, dan hambatan yang dihadapi dalam pemenuhan hak tersebut. Metode yang digunakan adalah kualitatif dengan pendekatan deskriptif, mengumpulkan data melalui wawancara, observasi, dan dokumentasi. Validitas data diuji dengan triangulasi dan analisis menggunakan model analisis interaktif. Hasil penelitian ini menunjukkan bahwa partisipasi masyarakat melalui Sambat Online meningkat secara kuantitas, namun masih ada kurangnya tanggung jawab dalam penggunaan media digital. Pemerintah perlu berinvestasi dalam upaya meningkatkan kemampuan masyarakat dalam berpendapat serta sumber daya untuk mengembangkan cara-cara untuk memperkuat terwujudnya digital citizenship. Hal ini, dapat dilakukan dengan menyusun strategi pemenuhan hak berpendapat mencakup penyediaan website, sosialisasi, formulir elektronik dan pengembangan platform, Agar strategi ini dapat berjalan efektif, masyarakat harus diberikan pemahaman dan pembekalan yang memadai terkait tanggung jawab mereka dalam memanfaatkan fasilitas tersebut. Serta, perlu adanya upaya mengatasi hambatan internal termasuk pergantian ASN yang cepat dan kurangnya keterampilan teknologi dan hambatan eksternal meliputi keterbatasan anggaran dan terhentinya sosialisasi.

Strategi Konten Visual dalam Pemasaran Digital: Studi Kasus Akun Instagram Sorai Merchandise Putriajni, Anyelir Salsabila; Suhendi, Suhendi; Saputra, Nugroho Dwi
DBESTI: Journal of Digital Business and Technology Innovation Vol 2 No 2 (2025): November, 2025
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v2i2.1987

Instagram has become a primary platform in visual-based digital marketing strategies. This study aims to analyze the influence of visual design content on the effectiveness of digital marketing on Sorai Official Merchandise's Instagram account. A quantitative method was applied by distributing questionnaires to 129 followers of the account. The data were analyzed through validity and reliability tests, simple linear regression, and partial t-test. The results show that visual design content significantly affects digital marketing effectiveness, with a coefficient of determination (R²) of 55.6% and a significance value of < 0.001, which is under 0.05. Visual elements such as color, typography, illustration, and composition shape audience perception, encourage interaction, and influence purchase decisions. This research highlights the importance of a consistent and appealing visual content strategy to enhance the effectiveness of social media marketing.

Green Campus and Ecological Citizenship: The Mediating Role of Energy Citizenship Saputra, Nugroho Dwi; Suhartono, Edi
Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 4 No. 4 (2025): Desember: Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : LPPM Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/soshumdik.v4i4.3100

This study aims to analyze the influence of the implementation of UM Green Campus program on students’ ecological citizenship awareness at Universitas Negeri Malang, with energy citizenship as a mediating variable. The research uses a quantitative approach with a descriptive-explanatory design. Data were collected using a Likert-scale questionnaire distributed to 415 respondents selected through proportional random sampling. Data analysis employed a path analysis model using SEM-PLS method. The results show that the direct effect of Green Campus implementation on ecological citizenship awareness is not statistically significant, with a T-statistic value of 1.308 and a P-value of 0.191 (> 0.05). However, the effect of energy citizenship on ecological citizenship is significant, as indicated by a T-statistic of 17.224 and a P-value of 0.000. Furthermore, the indirect influence of Green Campus implementation on ecological citizenship through energy citizenship is also significant (T-statistic of 15.347; P-value of 0.000). These findings suggest that the success of Green Campus implementation in increasing ecological citizenship depends on how well energy citizenship values are internalized. This research highlights the importance of participatory and educational efforts in promoting energy citizenship to encourage students’ active involvement in sustainable environmental transformation.

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