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All Journal INTECOMS: Journal of Information Technology and Computer Science
Sholikhan, Ahmad Nur
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Computer Science & IT

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Rancang Bangun Layanan Pengaduan Wisata Berbasis Web Dengan Pendekatan UML Pada DINBUDPAR Rembang Sholikhan, Ahmad Nur; Widayati, Yohana Tri; Galih, Sinta Tridian
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 4 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i4.10796

Abstract

Rembang Regency has approximately 39 tourist attractions, where these tourist spots were found to have numerous visitors each month in 2023. This is crucial in boosting the country's foreign exchange earnings. However, public service management at the Rembang Regency Department of Culture and Tourism still employs conventional methods perceived as inefficient and time-consuming, especially in the complaint handling service. Whereas complaints services can be a forum for tourists or the surrounding community to contribute in providing complaints about the tourist attractions they visit. Therefore, researchers leverage technological advancements to design a web-based tourism complaint service information system for the relevant department. Using UML modeling method, CodeIgniter framework version 3, Bootstrap version 4.4.1, PHP programming language, HTML, CSS, JavaScript, and MySQL for database connectivity, this research aims to be implemented so that the department can efficiently manage complaint services and respond promptly.
Co-Authors Sinta Tridian Galih Widayati, Yohana Tri