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All Journal Jurnal Review Pendidikan dan Pengajaran (JRPP) Journal of Educational Management Research
Tun’nisa, Mawaddah
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Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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EVALUASI SISTEM MANAJEMEN KINERJA PENDIDIK DAN TENAGA KEPENDIDIKAN DALAM MENINGKATKAN MUTU PELAYANAN PENDIDIKAN DI MIN 1 MEDAN Siahan, Amiruddin; Hidayasha, Ainun; Tun’nisa, Mawaddah; Dalimunthe, NaffaQaila; Kholis, Zaidan
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 3 (2024): Volume 7 No 3 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i3.29384

Abstract

Penelitian ini bertujuan untuk mengevaluasi efektivitas sistem manajemen kinerja pendidik dan tenaga kependidikan dalam upaya meningkatkan mutu pelayanan pendidikan di MIN 1 Medan. Dengan menggunakan metode kualitatif, penelitian ini mengumpulkan data melalui observasi, wawancara dan studi dokumentasi. Hasil penelitian menunjukkan bahwa sistem manajemen kinerja yang diterapkan belum sepenuhnya efektif dalam meningkatkan mutu layanan pendidikan. Hal ini disebabkan oleh beberapa faktor, seperti belum jelasnya indikator kinerja, belum adanya program pelatihan dan pengembangan bagi pendidik dan tenaga kependidikan, serta belum memadainya pemberian reward dan punishment. Meskipun demikian, terdapat beberapa aspek positif seperti upaya perbaikan sarana dan prasarana yang mendukung proses pembelajaran sehingga penelitian ini memberikan rekomendasi perbaikan sistem manajemen kinerja dengan melibatkan seluruh pemangku kepentingan, revisi indikator kinerja, optimalisasi program pelatihan, dan penerapan kebijakan yang adil dan merata. imbalan dan hukuman yang transparan. Temuan ini diharapkan dapat memberikan kontribusi terhadap peningkatan mutu layanan pendidikan di MIN 1 Medan dan lembaga pendidikan lainnya.
Enhancing Teacher Engagement and Organizational Motivation Through the Interpersonal Communication Strategies of School Principals Tun’nisa, Mawaddah; Chaniago, Nasrul Syakur
Journal of Educational Management Research Vol. 5 No. 3 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i3.2309

Abstract

This study aims to explore how the interpersonal communication patterns of school principals contribute to enhancing organizational motivation among teachers. Specifically, it examines the forms of communication employed to address motivational challenges, the current condition of teacher motivation, and the factors influencing principal-teacher interactions. A descriptive qualitative approach with field research was employed, involving interviews, observations, and document analysis with principals, vice-principals, teachers, and education staff as informants. Data were analyzed through data collection, reduction, presentation, and conclusion drawing, while validity was ensured using source, technique, and time triangulation. Findings indicate that principals implement interpersonal communication effectively through a combination of formal and informal channels that are open, dialogical, and supportive, fostering teacher motivation via clear direction, appreciation, active participation, and harmonious working relationships. Key supporting factors include open and egalitarian leadership, a conducive work environment, and a stable organizational climate. These results suggest that principal communication strategies are vital for promoting organizational motivation and cultivating a positive and collaborative school culture.
Co-Authors Chaniago, Nasrul Syakur Dalimunthe, NaffaQaila Hidayasha, Ainun Kholis, Zaidan Siahan, Amiruddin