Andriani, Cinthia
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Analysis Of Student Satisfaction in Accounting Study Program Using Higher Education Image Moderation Post Pandemic Covid-19 Whittleliang Hakki , Tandry; Surjadi, Merna; Andriani, Cinthia; Natalia, Michelle
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 1 (2023): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v5i1.2110

Abstract

The purpose of this study was to examine (1) Student Service Quality has a significant and positive effect on Student Satisfaction. (2) Academic Service Quality has a significant and positive effect on Student Satisfaction. (3) Institutional Culture has a significant and positive effect on Student Satisfaction (4) Institutional Image strengthens the influence between Student Service Quality on Student Satisfaction. (5) Institutional Image strengthens the influence between Academic Service Quality on Student Satisfaction. (6) Institutional Image strengthens the influence between Institutional Culture on Student Satisfaction. by using multiple regression. Based on the results of this study indicate that Student Service Quality has a significant and positive effect on Student Satisfaction but Academic Service Quality and Institutional culture has a not significant on Student Satisfaction. Then, Institutional Image strengthens the influence between Student Service Quality on Student Satisfaction but Institutional image and Institutional Image not strengthens the influence of Academic Service Quality on Student Satisfaction.
Peran Pemoderasi Corporate Business Risk Terhadap Hubungan CSR Disclosure, Integrated Reporting, Dan Corporate Reputation Hakki, Tandry Whittleliang; Andriani, Cinthia; Natalia, Michelle
Owner : Riset dan Jurnal Akuntansi Vol. 8 No. 1 (2024): Artikel Riset Januari 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v8i1.1811

Abstract

Many companies with capabilities in the midst of an uncertain economy due to the Covid-19 pandemic that is currently sweeping the world and especially in Indonesia have also had an impact, these companies are trying to maintain their business activities. In connection with the ero-carbon issue proclaimed by the G20 countries, many private companies are now developing what is called Corporate Social Responsibility (CSR). This study aims to analyze (1) the effect of CSR disclosure on corporate reputation (2) the effect of integrated reporting on corporate reputation. (3) The role of Corporate Business Risk as a moderator of the Effect of CSR Disclosure on Corporate Reputation. (4) The role of Corporate Business Risk as a moderator of the Impact of Integrated Reports on Corporate Reputation. By using purposive sampling with the criteria of banking sector companies listed on the Indonesia Stock Exchange in a row for the 2016-2020 period, Companies that consistently publish annual reports during the 2016-2021, Companies that have been audited by a Public Accounting Firm in the 2016-2020. The results of the research show that the Integrated Report has an effect on Corporate Reputation but CSR Disclosure has no effect on Corporate reputation. Then Corporate Business Risk moderates the effect of Integrated Report on Corporate Reputation but does not moderate the effect of CSR Disclosure on Corporate Reputation