Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Testing dan Implementasi Sistem Informasi
Sandi, Kelvin Mei
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Rancang Bangun Sistem Kepuasan Pengguna Pada Layanan Akademik Menggunakan Metode Rapid Application Development Safira, Dina Pani; Chaniago, M. Eric; Sandi, Kelvin Mei; Hasibuan, Radja Ardhiansyah
Jurnal Testing dan Implementasi Sistem Informasi Vol. 2 No. 2 (2024): Jurnal Testing dan Implementasi Sistem Informasi
Publisher : Lembaga Riset dan Inovasi Almatani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/jtisi.v2i2.907

Abstract

Dalam standar ISO 9001:2015 klausul 9.1.2, organisasi diwajibkan untuk memantau persepsi pelanggan untuk memastikan kebutuhan dan harapan mereka terpenuhi. Universitas Islam Negeri Sultan Syarif Kasim Riau menggunakan Google Form untuk mengumpulkan data kepuasan pengguna terhadap layanan administrasi. Namun, berdasarkan survei, sebagian besar responden menyatakan bahwa Google Form memiliki keterbatasan dalam desain, format, keamanan, dan transparansi data. Untuk mengatasi permasalahan ini, penelitian ini mengusulkan pembangunan sistem kepuasan pengguna yang lebih terstruktur dan sistematis. Metode Rapid Aplication Development (RAD) digunakan untuk membuat sistem ini menjadi aplikasi web yang menggunakan PHP dan MySQL. Hasil pengujian menunjukkan bahwa sistem ini berhasil memenuhi persyaratan fungsional dan non-fungsional di Universitas Islam Negeri Sultan Syarif Kasim Riau dan mampu meningkatkan kualitas layanan administrasi.
AUDIT TATA KELOLA SISTEM INFORMASI BLACKPAINT PADA CV. BLACKPAINT PRINT SHOP PEKANBARU MENGGUNAKAN FRAMEWORK COBIT 2019 SUBDOMAIN APO14 DAN EDM04 Sandi, Kelvin Mei; Hafiez Zahran; Megawati
Jurnal Rekayasa Sistem Informasi dan Teknologi Vol. 2 No. 4 (2025): Mei
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jrsit.v2i4.2318

Abstract

Information technology has an important role in supporting the continuity and efficiency of company operations. This research aims to evaluate the level of IT governance capability at CV. Blackpaint Print Shop Pekanbaru using the COBIT 2019 framework, especially in the APO14 (Managed Data) and EDM04 (Ensure Risk Optimization) subdomains. The methods used include literature study, observation, interviews, and distributing questionnaires to internal company parties. The assessment was carried out based on the Guttman scale and the Capability Level of COBIT 2019. The results showed that in the APO14 subdomain, the company had reached a capability level of up to Level 4, with the majority of activities having been carried out consistently and documented. However, the approach to innovation and continuous improvement is still not optimal. Meanwhile, in subdomain EDM04, the company shows capability up to Level 3, indicating that risk management has been implemented, but not yet supported by a quantitative and systematic approach. Recommendations are given in the form of strengthening performance measurement, risk documentation, and developing innovation in IT management. This research is expected to be a reference in making strategic decisions and improving IT governance in similar organizations.
Co-Authors Chaniago, M. Eric Hafiez Zahran Hasibuan, Radja Ardhiansyah Megawati Safira, Dina Pani