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Optimization of K-Means Clustering Method by Using Elbow Method in Predicting Blood Requirement of Pelamonia Hospital Makassar Anggreani, Desi; Nurmisba, Nurmisba; Setiawan, Dedi; Lukman, Lukman
Internet of Things and Artificial Intelligence Journal Vol. 4 No. 3 (2024): Volume 4 Issue 3, 2024 [August]
Publisher : Association for Scientific Computing, Electronics, and Engineering (ASCEE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31763/iota.v4i3.755

Abstract

Hospitals require an adequate supply of blood to meet patient needs. Accurate prediction of blood demand is essential to optimize inventory management and avoid shortages or overstocks. This study aims to predict blood demand at Pelamonia Hospital using K-Means Clustering and Elbow methods. Historical data on blood demand at Pelamonia Hospital was collected and processed. The Elbow method is used to determine the optimal number of clusters in the K-Means Clustering algorithm. Sum of Squared Errors (SSE) or Within-Cluster Sum of Squares (WCSS) values were calculated for various clusters, and the elbow point on the graph of SSE/WCSS vs. number of clusters was identified as the optimal number of clusters. Once the optimal number of clusters is determined, the K-Means Clustering algorithm is applied to the blood demand data, resulting in grouping the data into specific clusters. Each cluster is analyzed to find interesting patterns or characteristics, such as clusters with high or low blood demand. From the results of the SSE calculation process on 1057 blood demand data, the result that has the biggest decrease is at k = 4 with a difference value of 2754.90. The clustering results and patterns found are used to predict future blood demand by identifying which cluster best fits the current or expected conditions. The characteristics of the clusters are used to estimate the likely blood demand. This approach provides valuable insights into blood demand patterns and enables hospitals to better anticipate blood demand, thereby optimizing inventory management and improving the quality of healthcare services.
A Hybrid BERT–RAG Model for Developing Knowledge-Validated Conversational Systems Anggreani, Desi; Ismawati, Ismawati; Auliyah, A. Inayah; Lukman, Lukman; Rahman, Aedah Abd; Nurmisba, Nurmisba; Akbar, Muh Ilham
ILKOM Jurnal Ilmiah Vol 18, No 1 (2026)
Publisher : Prodi Teknik Informatika FIK Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/ilkom.v18i1.3126.30-42

Abstract

The transition of freshmen into the university environment requires adaptive and responsive information support. This study develops a chatbot system based on a hybrid BERT–RAG architecture integrated with the FAISS Index to provide automated consultation services for new students. The novelty of this research lies in the implementation of a faculty-based hierarchical knowledge structure and an adaptive multi-domain context mechanism—an approach not previously found in studies involving BERT–RAG for university onboarding services. This design enables the chatbot to deliver more relevant, personalized, and faculty-specific responses. The dataset was derived from three primary sources of information: the Faculty of Economics and Business (FEB), the Faculty of Teacher Training and Education (FKIP), and the Faculty of Engineering (FT), which were structured into a validated knowledge base in documents.json format. System evaluation was conducted across ten interaction scenarios using performance metrics including BERT Similarity, BLEU Score, ROUGE-1, ROUGE-2, and ROUGE-L. The system achieved excellent results, with average scores of 0.905 (BERT Similarity), 0.844 (BLEU), 0.876 (ROUGE-1), 0.820 (ROUGE-2), and 0.871 (ROUGE-L) and standard deviations below 0.1 across all metrics. Strong metric correlations (0.85–0.99) further indicate consistency between semantic understanding and generated text quality. Furthermore, the system effectively minimizes hallucination through validated knowledge integration and faculty-based reranking strategies. Overall, this research provides a significant contribution to the development of institutionally contextual educational chatbots capable of delivering accurate, natural, and responsive communication to support new student orientation in higher education