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PENINGKATAN KUALITAS LAYANAN ADMINISTRASI BAGI PENGUSAHA HOMESTAY LOKAL DI DESA WISATA TEMAJUK SAMBAS Oktavianda, Melti; Larasati, Anistya Fitri; Fahrizal, Meizi; Herdiansyah, Dedi; Diah, Januardi M; Purba, Charlyna S; Muhani, Urai
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 3: September-Desember 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i3.3566

Abstract

Temajok Tourism Village in Sambas Regency has great potential as a tourist destination, but local homestay entrepreneurs face challenges in administrative services. Limitations in guest recording, financial management, and English proficiency hinder them from providing optimal services to tourists, especially international tourists. This Community Service Program aims to improve the quality of homestay administrative services in Temajok Tourism Village. The partners are local homestay entrepreneurs who are generally new to the business and have limitations in administrative practices. Through training and counseling, this Community Service will improve partners' abilities in guest recording, financial management, and the use of business English for administrative needs, reservations, and correspondence. It is expected to have a positive impact on improving the quality of homestay services and tourist satisfaction. By improving the quality of administrative services, it is hoped that homestays in Temajok Tourism Village can compete and make a significant contribution to the development of local tourism
Strategi Keberlanjutan Pusat Kegiatan Belajar Masyarakat untuk Menunjang Sinergitas dengan Dunia Industri dalam Mewujudkan Ekonomi Hijau di Kabupaten Ketapang Muhani, Urai; Diah, Januardi M.; S. Purba , Charlyna
Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora Vol. 11 No. 2 (2025): Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora
Publisher : Institut Agama Islam Sultan Muhammad Syafiuddin Sambas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/alwatzikhoebillah.v11i2.4209

Abstract

This research was conducted in Ketapang Regency, West Kalimantan, focusing on the collaboration between SMK Negeri 1 Nanga Tayap and PT Bumitama Gunajaya Agro (PT. BGA) through the Community Learning Activity Center (PKBM) program. The program has been running for three years and provides equivalency education (Packages A, B, and C) for company employees and local communities, with most participants funded by the company as part of human resource development efforts. The initiative has received positive responses, with limited support from the Provincial Education Office. As Ketapang is one of Indonesia’s major palm oil production centers, the PKBM program is linked to green economy issues as part of a broader sustainable development agenda. This study uses a descriptive qualitative method, with data collected through interviews, documentation, and literature review. The analysis applies the Pentahelix collaboration model, involving academia, industry, government, community, and media. The findings indicate that PKBM effectively expands access to education, fosters environmental awareness, and builds cross-sector synergy to support green economy-based social transformation in plantation areas.