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Perencanaan Strategis, Operasional, dan Manajemen Risiko pada Aplikasi Jasa Titip Barang “Titip.In” Hulman Wesly; Tantri Yanuar Rahmat Syah; Dimas Angga Negoro; Suwarto Suwarto
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 4 (2025): Desember 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i4.6194

Abstract

The "Titip.in" goods delivery service application was developed as a solution to overcome the challenges in the delivery service industry in Indonesia which is still developing. Currently, the delivery service market in Indonesia is dominated by individuals who run informal businesses through social media such as Instagram, WhatsApp, and Facebook. From an operational perspective, Titip.in adopts the latest technology, including microservices architecture and integration with payment gateways, to ensure a scalable, secure, and efficient system. Operational processes are designed to minimize risks such as damage to goods, late delivery, and logistics complexity. Titip.in also implements integrated supply chain management to support smooth delivery processes. With an innovative approach, advanced technology support, and a well-planned business strategy, Titip.in is ready to become a pioneer in the transformation of the delivery service industry in Indonesia. The combination of superior features, transaction security, and a focus on user satisfaction ensure that Titip.in is able to present relevant and competitive solutions in the market. Supported by positive financial indicators and a solid risk mitigation strategy, this business has promising growth potential and strong competitiveness amidst industry challenges. With a commitment to continue to innovate, Titip.in is determined to realize its vision as the number one trusted titip service application in Indonesia, presenting safe, efficient, and high-quality services for all users.
Analisa Faktor Eksternal pada Perencanaan Aplikasi Jasa Titip Barang Diki Ihwan Mulhaedi; Tantri Yanuar Rahmat Syah; Dimas Angga Negoro; Suwarto Suwarto
INSOLOGI: Jurnal Sains dan Teknologi Vol. 4 No. 5 (2025): Oktober 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v4i5.5858

Abstract

This study aims to analyze external factors that influence the planning of a personal shopping service application, a service that is increasingly in demand in today's digital era. External factors such as market conditions, industry competition, government regulations, and technological developments are important variables that need to be considered in the development of this application in order to meet consumer needs and compete effectively. The research method uses a qualitative descriptive approach with data collection through literature studies, expert interviews, and market observations. Data analysis was carried out thematically with a focus on identifying and evaluating the influence of these external factors on application development planning. The results of the analysis show that changes in local and global regulations, trends in digital consumer behavior, and advances in communication technology have a significant impact on the planning strategy of personal shopping service applications. This study provides practical recommendations for application developers to anticipate external dynamics and increase the competitiveness of their products in the market. In terms of external strategy, the PEST (Political, Economic, Social and Technology) analysis shows that technological developments and the growth of e-commerce in Indonesia provide great opportunities for Titip.in to grow.
Co-Authors Diki Ihwan Mulhaedi Dimas Angga Negoro Hulman Wesly Tantri Yanuar Rahmat Syah