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", Herlina "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan
Nursing

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HUBUNGAN KUALITAS INTERAKSI PERAWAT TERHADAP KEPUASAN PASIEN ", Nurhidayati "; Dewi, Wan Nishfa; ", Herlina "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan Vol 4, No 1 (2017): WISUDA APRIL 2017
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan

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Abstract  Patient satisfaction is one of the indicators in assessing the qualityof hospital services. The effort to improve quality of health care in hospital is to improve the nursing services in nursing care. This study aimed to determine the relationship between patient’ssatisfactionswith quality of nurse’s interaction with patient in PetalaBumiHospital Pekanbaru. Research design of this study was descriptive correlation withcross sectional study. Sample in this study was 105 patients.This study used simple random sampling. Data were collected by using questionnaires consist of two questionnaires to measure interactions of nurses and patient’s satisfaction. Data analisedusedwas univariate and bivariate analize. To measure the correlation between variables che square test was used. The results of this study explained that all of the six aspects of care, ability, attitude, appearance, attention, action, and accountability hadrelationship with patient’s satisfaction was the nurse’sability with ρ value  (0,017) < α (0,05);nurse’s attitude withρvalue 0,006< α (0,05); and nurse’s attention with ρvalue 0,017< α (0,05). It can be concluded that good interaction between nurses and patients can promotepatient’s satisfaction.Nurse’s ability to provide clear information about patient health using great attitude and attention will impact on patients’ satisfaction.Keywords: Nurses-patients interaction, Quality of nursing care, Patient Satisfaction
EFEKTIVITAS TERAPI TERTAWA TERHADAP SKOR KECEMASAN MAHASISWA DALAM MENGHADAPI EVALUASI BELAJAR Eriska, Dessi Widya; ", Herlina "; Utomo, Wasisto "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan Vol 4, No 1 (2017): WISUDA APRIL 2017
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Keperawatan

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Abstract Anxiety was the thing that always be experienced by everyone, especially students in the face of the evaluation study. Theobjective of the research was to determine the effectiveness of Laughter Therapy on Anxiety Level of Students in Facing Evaluation Study. This research used"Quasi experimental design" by design "non equivalent control group". This research was conducted at STIKES Payung Negeri Pekanbaru on 34 people with 17 people as experimental group and another 17 people as control group with a purposive sampling technique. Measuring instrument used questionnaire Zung Self-Rating Anxiety Scale. Laughter therapy was given to experimental group as many as once prior to the evaluation study carried out for 20-30 minutes. The analysis used univariate analysis to determine the frequency distribution and bivariate usedDependent testof t test and Independent t tests. The results showed the differences in anxiety levels significantly after being given laughter therapy between the experimental group and the control group with p value = 0.000 <(0.05). It could be concluded that laughter therapy was effective one  decrease in the level of anxiety. The results of this study were expected to be one of the nursing interventions to reduce the level of student’s anxiety in the face of learning evaluation. Keywords: Anxiety, laughter therapy, Zung Self-Rating Anxiety Scale 
Co-Authors ", Nurhidayati " Eriska, Dessi Widya Wan Nishfa Dewi Wasisto Utomo